Q7 MK 1 Discussion Discussion forum for the Audi Q7 SUV built from 2005 to 2015

High Pressure Fuel Pump Failure (HPFP)

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Old Jan 26, 2025 | 01:56 PM
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Default High Pressure Fuel Pump Failure (HPFP)

Hi guys, new here.. Our 2011 Q7 TDI has been out of commission for 2 years since the HPFP failed. Mechanic believes the small pump failed causing the big pump to fail or something like that. Doesn’t seem to be many videos on what needs or doesn’t need to be replaced and why. Looking for guidance.. I plan on replacing the pumps and cleaning out the fuel system. Then fire it up and hope for the best. The crazy thing is the HPFP was replaced 30,000 miles earlier under warranty. So, who has some experience with this job?
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Old Jan 26, 2025 | 02:14 PM
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Doesn't sound like your mechanic is really qualified to guide you in this matter, at least not on this car.

Two years sitting, huh?

Have a gander at this: https://www.fcpeuro.com/blog/fuel-pu...s-misdiagnoses

How do you know it's actually the HPFP? If the lift pump (low pressure pump ) inside the tank fails, then the car simply won't run, as it is not being supplied with fuel from tanks, etc. That could be from a bad relay, bad controller, or a bad in-tank pump. This is not an uncommon scenario on an older Q7, and zero to do with the HPFP...just say'in.

On the other hand, if the HPFP has completely fried and fragged itself (spreads metal glitter) inside your fuel system, then that is a really big problem cause everything expensive has to be replaced on the fuel system, etc., etc., so this is something where you NEED TO KNOW exactly what is wrong. Unless you got some really, really contaminated fuel or air got into the fuel system during filter change, and wasn't purged properly, it would be very doubtful the HPFP would simply die on its' own after only 30k miles of use.

Be very, very specific in your details. There are easy ways to check for glitter (metal flakes) in your fuel system, as well as verify that the lift pump in the tank is operating normally, etc.

Last edited by '10Q7TDI_Prestige'; Jan 26, 2025 at 07:26 PM. Reason: ADD HYPERLINK TO FUEL PUMP TROUBLESHOOTING
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Old Jan 26, 2025 | 04:27 PM
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Originally Posted by Queazy7TDI
Hi guys, new here.. Our 2011 Q7 TDI has been out of commission for 2 years since the HPFP failed. Mechanic believes the small pump failed causing the big pump to fail or something like that. Doesn’t seem to be many videos on what needs or doesn’t need to be replaced and why. Looking for guidance.. I plan on replacing the pumps and cleaning out the fuel system. Then fire it up and hope for the best. The crazy thing is the HPFP was replaced 30,000 miles earlier under warranty. So, who has some experience with this job?
And there are multiple diff videos online on troubleshooting TDI no-start scenarios, as well as gas engine Q7s with same symptom set. Mainly the ones I remember watching were all from mobile mechanics in the UK posting up what they were working on, etc., but there are also some stateside videos as well.

My search terms; Q7 TDI no-start video. Please note that a No-Crank scenario is quite diff from a Cranks, but No-Start scenario.

Here's a great one on a gas engine Q7 to watch all the way to the end. Remember, all Q7s use the same fuel pumps.
:

Last edited by '10Q7TDI_Prestige'; Jan 26, 2025 at 04:39 PM. Reason: add detail of No-Crank scenario diff...Devil's in the details.
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Old Jan 29, 2025 | 07:23 PM
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Originally Posted by '10Q7TDI_Prestige'
Doesn't sound like your mechanic is really qualified to guide you in this matter, at least not on this car.

Two years sitting, huh?

Have a gander at this: https://www.fcpeuro.com/blog/fuel-pu...s-misdiagnoses

How do you know it's actually the HPFP? If the lift pump (low pressure pump ) inside the tank fails, then the car simply won't run, as it is not being supplied with fuel from tanks, etc. That could be from a bad relay, bad controller, or a bad in-tank pump. This is not an uncommon scenario on an older Q7, and zero to do with the HPFP...just say'in.

On the other hand, if the HPFP has completely fried and fragged itself (spreads metal glitter) inside your fuel system, then that is a really big problem cause everything expensive has to be replaced on the fuel system, etc., etc., so this is something where you NEED TO KNOW exactly what is wrong. Unless you got some really, really contaminated fuel or air got into the fuel system during filter change, and wasn't purged properly, it would be very doubtful the HPFP would simply die on its' own after only 30k miles of use.

Be very, very specific in your details. There are easy ways to check for glitter (metal flakes) in your fuel system, as well as verify that the lift pump in the tank is operating normally, etc.
It’s been so long since we went through this ordeal that I almost forgot all the details. So here goes… Wife calls me, says Q7 died in the middle of the street. Sure enough there she was blocking traffic. Crank, no start. I have it towed to a reputable indy audi mechanic. Does all this troubleshooting.. can’t figure it out till he checks the gas tank and it’s contaminated with metal. I’m furious since we just had the HPFP replaced at an Audi dealer under TDI warranty. I get Audi involved. They ask me to return it to the dealer for inspection. We are out of warranty now. Dealer confirms, Pump Failed… Again ugh!!!! That’s why I have a $10,000 paperweight sitting at work. (And I’ll gladly take $2,500 for it)

I’d like to fix it. I want to turn it into a little Off-Roader. I just can’t believe the cost of injectors for eff’s sake. I could find a whole used engine for that price.
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Old Jan 30, 2025 | 03:18 PM
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Yeah, it's a very pricey failure if the HPFP grenades and contaminates the entire system. What I can tell you is there's two other owners recently posted on here that tried to take shortcuts after their HPFP's grenaded on their Q7s, and they could never get them running until they finally replaced all the fuel system's parts, and especially the fuel injectors (the very last thing they bought), etc., as well as cleaning fuel tanks, fuel lines 100%.

It's definitely a job where you shop the OEM (HPFP = Bosch CP4 for your model year, etc.) and aftermarket for the required parts rather than buying them from an Audi parts counter. The good news is, on a 2011, the HPFP is mounted to the front of the engine (don't forget the drive belt/tensioner/idlers if they don't come with new HPFP, if those bits weren't replaced via Audi dealer prior...check your Audi invoice)
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Old Jan 30, 2025 | 03:42 PM
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Originally Posted by '10Q7TDI_Prestige'
Yeah, it's a very pricey failure if the HPFP grenades and contaminates the entire system. What I can tell you is there's two other owners recently posted on here that tried to take shortcuts after their HPFP's grenaded on their Q7s, and they could never get them running until they finally replaced all the fuel system's parts, and especially the fuel injectors (the very last thing they bought), etc., as well as cleaning fuel tanks, fuel lines 100%.

It's definitely a job where you shop the OEM (HPFP = Bosch CP4 for your model year, etc.) and aftermarket for the required parts rather than buying them from an Audi parts counter. The good news is, on a 2011, the HPFP is mounted to the front of the engine (don't forget the drive belt/tensioner/idlers if they don't come with new HPFP, if those bits weren't replaced via Audi dealer prior...check your Audi invoice)
This is all great feedback thank you… I didn’t realize my Pump was in the Front lol. Kept watching videos of replacing the rear pump. Just checked it out. Sure enough it’s right there. Looks new too.

I know I need to replace the pump and injectors, clean the lines and the tank. What else?
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Old Jan 30, 2025 | 04:00 PM
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in-tank lift pump, if equipped, sensors, rail pressure sensor/ fuel pressure control, etc. Don't reinvent the wheel here; plenty of others have suffered same and documented it...just go search and the threads and videos will pop up on topic.
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