Q7 MK 1 Discussion Discussion forum for the Audi Q7 SUV built from 2005 to 2015

MMI screen stopped working

Thread Tools
 
Search this Thread
 
Old Jan 31, 2025 | 02:41 PM
  #1  
samsly135's Avatar
Thread Starter
AudiWorld Member
 
Joined: Sep 2023
Posts: 54
Likes: 6
Default MMI screen stopped working

While driving,display went into red-white streaks. Restarting MMI has no effect. Media, radio etc continue working. Should I order from AliExpress (or elsewhere) and replace the whole screen?



Reply
Old Jan 31, 2025 | 06:40 PM
  #2  
'10Q7TDI_Prestige''s Avatar
AudiWorld Super User
5 Year Member
Photogenic
Community Influencer
Active Streak: 30 Days
 
Joined: Jan 2021
Posts: 4,568
Likes: 1,456
From: USA - NM
Default

You ever consider actually troubleshooting it?
The monitor in this car is just that...a monitor, nothing special about it. The video feed is sent to the screen, and most typically video feed loss is linked to the MMI circuit board going bad...usually related to prior spills over the MMI area, which is just above this circuit board location. Do a little research and scan your car for faults...test the fiber optic network in the car (infotainment system), etc.

Of course, if you want to throw parts at it you can try that too.
Reply
Old Feb 1, 2025 | 02:10 AM
  #3  
samsly135's Avatar
Thread Starter
AudiWorld Member
 
Joined: Sep 2023
Posts: 54
Likes: 6
Default

Originally Posted by '10Q7TDI_Prestige'
You ever consider actually troubleshooting it?
The monitor in this car is just that...a monitor, nothing special about it. The video feed is sent to the screen, and most typically video feed loss is linked to the MMI circuit board going bad...usually related to prior spills over the MMI area, which is just above this circuit board location. Do a little research and scan your car for faults...test the fiber optic network in the car (infotainment system), etc.

Of course, if you want to throw parts at it you can try that too.
Computer shows no new errors. As for troubleshooting - you are saying like it is something simple. I went to garage regarding it - they said it's a broken matrix and wanted nothing to do with troubleshooting.
Maybe I'll look for another shop.
Reply
Old Feb 1, 2025 | 02:26 PM
  #4  
'10Q7TDI_Prestige''s Avatar
AudiWorld Super User
5 Year Member
Photogenic
Community Influencer
Active Streak: 30 Days
 
Joined: Jan 2021
Posts: 4,568
Likes: 1,456
From: USA - NM
Default

By troubleshooting it, I mean looking up archival threads online/videos of folks with same type issue, etc. It's either gonna be the screen or the thing that sends the signal to the screen...most likely; this is a Q7 after all, so there's a lotta stuff linked together. These cars have been around since 2006, so there's not much under the sun that hasn't been seen, repaired, documented around the world on this car, if you look.

Did you test the fiber-optic network for the MMI? The Ross-Tech VCDS VAGCOM does offer this diagnostic test.

Rather than focusing all your thoughts on just the display screen itself, you should do a hard-reset of the MMI system (a simple multi-button push sequence), and if that doesn't help or change anything, then proceed to testing your other MMI functions, buttons, etc. with attention to if anything 'normal' occurs (audio from selecting the radio/SAT/other sound input buttons, or the MMI button LED marker lights themselves lighting up when you press an MMI selector button, etc. Will it play audio from a CD inserted into dash, etc. If these other things aren't working, then it's telling you that the problem is most likely with the MMI circuit board, which is an extremely common failure item due to the proximity to water/soda/coffee spills onto the MMI console area, where this circuit board resides just a short distance below the MMI controller ****, etc.

I did a quick search online and there's a bunch of documents/articles/videos on this specific topic of a failed MMI screen, so all you really need to do is start with the basics and do a little bit of focused research if you want to identify/repair the underlying problem.

Before you buy anything, check out the known/common MMI failure issues. MMI board failures typically don't give you any fault code. There has also been a known issue for the wires to the MMI display screen becoming loose or abraded, leading to output failure of screen, etc.
Reply
Old Feb 3, 2025 | 05:46 AM
  #5  
samsly135's Avatar
Thread Starter
AudiWorld Member
 
Joined: Sep 2023
Posts: 54
Likes: 6
Default

Originally Posted by '10Q7TDI_Prestige'
By troubleshooting it, I mean looking up archival threads online/videos of folks with same type issue, etc. It's either gonna be the screen or the thing that sends the signal to the screen...most likely; this is a Q7 after all, so there's a lotta stuff linked together. These cars have been around since 2006, so there's not much under the sun that hasn't been seen, repaired, documented around the world on this car, if you look.

Did you test the fiber-optic network for the MMI? The Ross-Tech VCDS VAGCOM does offer this diagnostic test.

Rather than focusing all your thoughts on just the display screen itself, you should do a hard-reset of the MMI system (a simple multi-button push sequence), and if that doesn't help or change anything, then proceed to testing your other MMI functions, buttons, etc. with attention to if anything 'normal' occurs (audio from selecting the radio/SAT/other sound input buttons, or the MMI button LED marker lights themselves lighting up when you press an MMI selector button, etc. Will it play audio from a CD inserted into dash, etc. If these other things aren't working, then it's telling you that the problem is most likely with the MMI circuit board, which is an extremely common failure item due to the proximity to water/soda/coffee spills onto the MMI console area, where this circuit board resides just a short distance below the MMI controller ****, etc.

I did a quick search online and there's a bunch of documents/articles/videos on this specific topic of a failed MMI screen, so all you really need to do is start with the basics and do a little bit of focused research if you want to identify/repair the underlying problem.

Before you buy anything, check out the known/common MMI failure issues. MMI board failures typically don't give you any fault code. There has also been a known issue for the wires to the MMI display screen becoming loose or abraded, leading to output failure of screen, etc.
Thanks for the reply, but you are missing the point. I'm looking for responses from people who experienced same symptoms.
Researching half of the internet is not an option for many reasons. One of them is that huge amount of similar issues may have completely different causes.
I can debug my PC, like reseat RAM sticks or disable pci device etc.
But I can't disassemble my car.
Reply
Old Feb 3, 2025 | 05:47 AM
  #6  
samsly135's Avatar
Thread Starter
AudiWorld Member
 
Joined: Sep 2023
Posts: 54
Likes: 6
Default

Anybody with same situation?
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
u080570
Audi A5 / S5 / RS5 (B9)
4
Dec 13, 2021 05:08 PM
Joe.m
A4 (B5 Platform) Discussion
0
Apr 12, 2019 05:44 AM
Stillman
Audi A3 / S3 / RS 3
0
Jan 4, 2019 08:02 AM
SoCalQ7TDI
Q7 MK 1 Discussion
1
Jun 16, 2015 12:07 PM
Tanner
A4 (B5 Platform) Discussion
2
Apr 27, 2002 11:30 PM




All times are GMT -8. The time now is 09:01 PM.

story-0
New Audi A6 Allroad Is The Market's Coolest Wagon: 9 Things to Know

Slideshow: Audi's latest A6 Allroad gets RS-style fenders, real off-road hardware, and enough personality to stand out in a market obsessed with crossovers.

By Pouria Savadkouei | 2026-06-16 17:31:52


VIEW MORE
story-1
10 Strangest Audi Designs That Actually Made Production

Slideshow: 10 strangest Audi designs that actually made production

By Joe Kucinski | 2026-06-10 16:32:29


VIEW MORE
story-2
2027 Audi Q7 and SQ7: Audi Upgraded EVERYTHING!

Slideshow: Everything you need to know about the 2027 Audi Q7 and SQ7

By Michael S. Palmer | 2026-06-09 06:02:56


VIEW MORE
story-3
Audi Unveils Absurdly Cool New Supercar: 10 Things You Need to Know!

Slideshow: Limited to just 499 units, the 987-horsepower halo car signals a new chapter for Audi performance.

By Verdad Gallardo | 2026-06-04 17:37:15


VIEW MORE
story-4
The Highs & Lows of Every Audi C-Class Generation

Slideshow: The highs and lows of every Audi C-Class generation.

By Joe Kucinski | 2026-05-27 16:05:50


VIEW MORE
story-5
Top 10 Most Expensive Audis Ever Sold on Bring-A-Trailer

People were more than happy to shell out big bucks for these cars.

By Brett Foote | 2026-05-27 15:32:23


VIEW MORE
story-6
10 Audi Features & Options We Miss the Most!

Slideshow: 10 Audi features and options we miss the most.

By Joe Kucinski | 2026-05-12 19:33:47


VIEW MORE
story-7
Audi Recreates Crazy-Looking Speed Record Breaker From 1935

Slideshow: Audi has recreated one of the wildest machines of the pre-war speed-record era, reviving a streamlined V16 racer that originally exceeded 200 mph in 1935.

By Verdad Gallardo | 2026-05-11 09:49:34


VIEW MORE
story-8
Coachbuilder Recreates the 1995 Audi TTS Concept

Slideshow: A Dutch coachbuilder has reimagined the original Audi TT by finishing what the 1995 concept only hinted at.

By Verdad Gallardo | 2026-05-05 15:17:58


VIEW MORE
story-9
Every Audi V10 Car Ranked!

Slideshow: Ranking every Audi V10 road car

By Joe Kucinski | 2026-04-29 16:11:56


VIEW MORE