Go Back   AudiWorld Forums > Audi Models > Audi A6 / S6 / RS 6 > A6 (C7 Platform) Discussion
Sign in using an external account
Register Forgot Password?


A6 (C7 Platform) Discussion Discussion forum for the C7 Audi A6 produced from 2011

my.audi.com upgraded?

Reply
 
 
 
 
LinkBack Thread Tools Search this Thread Display Modes
Old 04-04-2014, 03:36 AM   #1
Audiworld Junior Member
Account #: 274279
 
Join Date: Jan 2014
Posts: 60
Default my.audi.com upgraded?

Have you guys noticed my.audi.com has been upgraded? Now my login and password not working. This is not very nice. :-(
__________________
2013 A6 2.0T Premium Plus, Ibis White, Bose Sound System, Audi Side Assist, Audi Pre Sense Rear, and 19' Sport Package.

Last edited by kevinsong; 04-04-2014 at 03:39 AM.
kevinsong is offline   Reply With Quote
Old 04-04-2014, 03:51 AM   #2
AudiWorld Member
Account #: 273382
 
NightCrawler's Avatar
 
Join Date: Dec 2013
Location: PA
Posts: 134
Default

Quote:
Originally Posted by kevinsong View Post
Have you guys noticed my.audi.com has been upgraded? Now my login and password not working. This is not very nice. :-(
Big surprise. I like how the "if you registered before March 2014" button just takes you to the main site. I got a response from AOA today from a survey I filled out over a month ago asking they contact me. The more I deal with them the less impressed I am.
__________________
2014 A6 3.0T Prestige
Daytona Gray, Cold Weather Package, Sport Package, Full LED, Side Windows and Rear Window Sunshade, 19" w/all season tires.
NightCrawler is offline   Reply With Quote
Old 04-04-2014, 05:25 AM   #3
AudiWorld Senior Member
Account #: 105870
 
Join Date: Mar 2006
Posts: 722
Default

The new site is pretty cool. Who knows we may get some additional functionality out of it.
u2jrmw is offline   Reply With Quote
Old 04-04-2014, 06:06 AM   #4
Audiworld Junior Member
Account #: 203002
 
ettsn's Avatar
 
Join Date: Jan 2011
Location: Atlanta, GA
Posts: 24
Default

The new site didn't recognize my password (entered on March 1st, 2014 btw) so I re-registered. It shows Manage Widgets and Manage Destinations at the bottom (really the only two things it shows). Click on Widgets, and it returns "Widgets are no longer supported on this vehicle." Okay. Click on My Destinations, asks for your Google username, and says "This Google account is already in use, please use another."

So, my old username and password doesn't work. I can't connect my Google account to the new my.audi account, the old website was never able to manage squat in my car and the new page only shows options I can't use.

Awesome.
ettsn is offline   Reply With Quote
Old 04-04-2014, 06:47 AM   #5
Audiworld Junior Member
Account #: 274279
 
Join Date: Jan 2014
Posts: 60
Default

Quote:
Originally Posted by ettsn View Post
The new site didn't recognize my password (entered on March 1st, 2014 btw) so I re-registered. It shows Manage Widgets and Manage Destinations at the bottom (really the only two things it shows). Click on Widgets, and it returns "Widgets are no longer supported on this vehicle." Okay. Click on My Destinations, asks for your Google username, and says "This Google account is already in use, please use another."

So, my old username and password doesn't work. I can't connect my Google account to the new my.audi account, the old website was never able to manage squat in my car and the new page only shows options I can't use.

Awesome.
Well I have an issue with audiConnect asking my PIN from time to time. So I'm up to anything make things work. The only concern I have is RE-registering may cause more confusion to this fragile web function.
__________________
2013 A6 2.0T Premium Plus, Ibis White, Bose Sound System, Audi Side Assist, Audi Pre Sense Rear, and 19' Sport Package.

Last edited by kevinsong; 04-04-2014 at 06:53 AM.
kevinsong is offline   Reply With Quote
Old 04-04-2014, 07:03 AM   #6
AudiWorld Member
Account #: 245076
 
James517's Avatar
 
Join Date: Oct 2012
Posts: 110
Default

Page 5 of the connection manual says that you can update the maps in the A3 with downloads onto a 32gig card.

Certainly would be nice if they can broaden that to the A6. Seems like they have the basic software in place.
__________________

2012 3.0T A6 Quartz Gray Premium Plus
1999 A6
1973 Audi Fox (80)
rf5b.com
James517 is offline   Reply With Quote
Old 04-04-2014, 07:50 AM   #7
AudiWorld Senior Member
Account #: 106279
 
Join Date: Mar 2006
Location: San Francisco Bay Area
Posts: 891
Default

I had an online chat with AoA about this the other day. The answer I got is that it will all work in the near future. It's unbelievable, how Audi doesn't inform their customers about upgrades and how long it takes. They have been at this for over a week now. The site was completely down last week for several days, then the new site started to pop up, but as others have noticed the prior to March 2014 link just takes you to www.audiusa.com. My guess is that link will go to the old site eventually for everybody who is already registered. There won't be anything new. The new site is mostly about the new features in the 2015 A3 MMI. At least I can still send destinations to my car from Google Maps, I just can't delete the ones I no longer need at the moment.
__________________
'13 panther blk RS5, Ti pkg, blk leather/alcantara, nav pkg, sport exhaust, driver assist pkg, rear shade, alu kreuz, ECS spacers 15f/10r, ECS tru-float rotors, ECS brake lines, Hawk HPS pads, european delivery
'07 phantom blk S4, blk leather, 6mt, conv pkg, audio pkg, heated front&rear seats, bluetooth, nav plus, parktronic, DTM pkg, carbon trim, TPMS, rear&side shades (sold)
superswiss is offline   Reply With Quote
Old 04-04-2014, 10:16 AM   #8
AudiWorld Senior Member
Account #: 189899
 
PJRed2008's Avatar
 
Join Date: Aug 2010
Location: Tri-Cities, WA
Posts: 715
Default

Quote:
Originally Posted by James517 View Post
Page 5 of the connection manual says that you can update the maps in the A3 with downloads onto a 32gig card.

Certainly would be nice if they can broaden that to the A6. Seems like they have the basic software in place.
You do not want an SD card based nav system. My new Outback has that and it's slow and jerky. Plus the updates cost pretty much the same.
__________________
2012 A6 Prestige, Quartz Gray/Black 3.0T Quattro, 18" Sport Package, Side Assist, Full LEDs
2008 A6, Blk/Blk 3.2 Quattro (Sold)
PJRed2008 is offline   Reply With Quote
Old 04-04-2014, 11:30 AM   #9
AudiWorld Super User
Account #: 22753
 
snagitseven's Avatar
 
Join Date: Jul 2001
Location: SE MA
Posts: 7,939
Default

The myAudi website has been pretty lame from the get go. For example, if there's a problem on their end and you lose your registration, you can't re-register using the same email and you have to delete the account and start over with a new email address. Sometimes, on my Firefox or Safari browsers at least, the managing of destinations doesn't always work - more often than not, after trying to save or delete an entry, it just keep reloading the same entry screen over and over until I get lucky. Add the repeating PIN requests in the car experienced by some and it's been almost a joke and should be an embarrassment for AOA.

Obviously, in the past there hasn't been much of a priority for AOA to provide a well designed, functional myAudi website. Perhaps the "new" version will be improved. For those of us with older accounts though, I wouldn't be surprised if we'll have to delete our account and start over with a new email user ID to use it.
__________________

- 2013 A6 3.0T Prestige, Quartz Gray/Black, 19" Sport, Driver Assist, LED headlights,Cold Weather and B&O;
Bridgestone RE970AS tires; XPel Ultimate full front, mirrors and rocker panels, Opti-coat Pro
- 2002 allroad 2.7t - 13y/50K mi and still like new
- 2009 A4 3.2 Prestige w/Nav (sold at 4y/48K mi)
- 2001 A6 2.7t (sold at 8y/98K mi)
snagitseven is offline   Reply With Quote
Old 04-04-2014, 12:15 PM   #10
Banned
Account #: 267421
 
Join Date: Sep 2013
Location: NYC
Posts: 663
Default

I was able to make a new account with the same email.
Mike_L is offline   Reply With Quote
Old 04-04-2014, 12:24 PM   #11
Audiworld Junior Member
Account #: 244135
 
dwboston's Avatar
 
Join Date: Sep 2012
Posts: 81
Default

Quote:
Originally Posted by Mike_L View Post
I was able to make a new account with the same email.
Same here.
__________________
2012 A6 Prestige w/ Innovation package, Moonlight Blue w/Black Interior
dwboston is offline   Reply With Quote
Old 04-04-2014, 12:39 PM   #12
AudiWorld Senior Member
Account #: 189899
 
PJRed2008's Avatar
 
Join Date: Aug 2010
Location: Tri-Cities, WA
Posts: 715
Default

Quote:
Originally Posted by Mike_L View Post
I was able to make a new account with the same email.
Did you receive a new PIN?
__________________
2012 A6 Prestige, Quartz Gray/Black 3.0T Quattro, 18" Sport Package, Side Assist, Full LEDs
2008 A6, Blk/Blk 3.2 Quattro (Sold)
PJRed2008 is offline   Reply With Quote
Old 04-04-2014, 03:00 PM   #13
Audiworld Junior Member
Account #: 274279
 
Join Date: Jan 2014
Posts: 60
Default

To those of you who created new account using the email which you used for old account, can you see the destination you had before?
I'm wondering they are migrated or not.
Well, I do not really care as long as I don't have to enter PIN from time to time. I hope they fix that this time.
__________________
2013 A6 2.0T Premium Plus, Ibis White, Bose Sound System, Audi Side Assist, Audi Pre Sense Rear, and 19' Sport Package.
kevinsong is offline   Reply With Quote
Old 04-04-2014, 04:29 PM   #14
Banned
Account #: 267421
 
Join Date: Sep 2013
Location: NYC
Posts: 663
Default

Quote:
Originally Posted by PJRed2008 View Post
Did you receive a new PIN?
Yes. I gotta figure out how to put it in the car.
Mike_L is offline   Reply With Quote
Old 04-04-2014, 05:02 PM   #15
Audiworld Junior Member
Account #: 203002
 
ettsn's Avatar
 
Join Date: Jan 2011
Location: Atlanta, GA
Posts: 24
Default

Made an account with the same email, but when I tried to link my Google account, it said that address is already in use.

And I did get a new PIN. No idea how to add that?
ettsn is offline   Reply With Quote
Old 04-04-2014, 05:39 PM   #16
AudiWorld Senior Member
Account #: 189899
 
PJRed2008's Avatar
 
Join Date: Aug 2010
Location: Tri-Cities, WA
Posts: 715
Default

Quote:
Originally Posted by ettsn View Post
Made an account with the same email, but when I tried to link my Google account, it said that address is already in use.

And I did get a new PIN. No idea how to add that?
It's in the MMI setup, can't remember where...Setup maybe?
__________________
2012 A6 Prestige, Quartz Gray/Black 3.0T Quattro, 18" Sport Package, Side Assist, Full LEDs
2008 A6, Blk/Blk 3.2 Quattro (Sold)
PJRed2008 is offline   Reply With Quote
Old 04-04-2014, 05:40 PM   #17
AudiWorld Senior Member
Account #: 189899
 
PJRed2008's Avatar
 
Join Date: Aug 2010
Location: Tri-Cities, WA
Posts: 715
Default

Quote:
Originally Posted by kevinsong View Post
To those of you who created new account using the email which you used for old account, can you see the destination you had before?
I'm wondering they are migrated or not.
Well, I do not really care as long as I don't have to enter PIN from time to time. I hope they fix that this time.
According to a chat I had with AOA, you lose everything. Total new account.

Well, playing in the car, I didn't need to enter the new PIN, I still have access to online destinations (I think this is where you enter the PIN) and my old destinations are still there. The AOA person I had the chat with said something about a "reset", maybe that will kill everything and trigger the new PIN
__________________
2012 A6 Prestige, Quartz Gray/Black 3.0T Quattro, 18" Sport Package, Side Assist, Full LEDs
2008 A6, Blk/Blk 3.2 Quattro (Sold)

Last edited by PJRed2008; 04-04-2014 at 06:18 PM.
PJRed2008 is offline   Reply With Quote
Old 04-04-2014, 08:09 PM   #18
Audiworld Junior Member
Account #: 276328
 
HaveBlue's Avatar
 
Join Date: Feb 2014
Posts: 61
Default

It seems that either IE or Chrome had issues on the old site and when I used the other, things worked. Yea I know, vague.

I gave up on the send to car and just send addresses via BT using the address book and navigate from there.
__________________
2014 A7 Sport, Chipwerke tune, VCDS mods
HaveBlue is offline   Reply With Quote
Old 04-04-2014, 10:07 PM   #19
Audiworld Junior Member
Account #: 270462
 
Join Date: Nov 2013
Location: Priest River, ID
Posts: 94
Default

i find the site very lame. I hadn't used it until a couple of days ago. The only way I can get addresses into it is manual entry. I see no connection with my google account although I did log on with that. If it were designed correctly places that you have saved on google maps in a browser should automatically go to the car's system.

The good news is that you can manually enter an address and it does appear in your car which makes it pretty easy to add an address. I like the concept but not the implementation.

FWIW, I had to create a new account and got a new pin I had to enter. I had no old places to loose.

If this is a harbinger of Audi's of how well collaboration with Google will work and what kind of software the two can come up with, I think we are all going to be underwhelmed if not perpetually confused. But is there anything better anywhere else? I really don't know,

The car is blast to drive so who cares? Grin.

2014 A6 TDI Prestige Innovation, Driver Assistance, Ice Metallic and Beige Leather
AudioBear is offline   Reply With Quote
Old 04-04-2014, 11:16 PM   #20
AudiWorld Senior Member
Account #: 106279
 
Join Date: Mar 2006
Location: San Francisco Bay Area
Posts: 891
Default

Quote:
Originally Posted by AudioBear View Post
i find the site very lame. I hadn't used it until a couple of days ago. The only way I can get addresses into it is manual entry. I see no connection with my google account although I did log on with that. If it were designed correctly places that you have saved on google maps in a browser should automatically go to the car's system.

The good news is that you can manually enter an address and it does appear in your car which makes it pretty easy to add an address. I like the concept but not the implementation.

FWIW, I had to create a new account and got a new pin I had to enter. I had no old places to loose.

If this is a harbinger of Audi's of how well collaboration with Google will work and what kind of software the two can come up with, I think we are all going to be underwhelmed if not perpetually confused. But is there anything better anywhere else? I really don't know,

The car is blast to drive so who cares? Grin.

2014 A6 TDI Prestige Innovation, Driver Assistance, Ice Metallic and Beige Leather
You can send destinations to your myAudi account directly from Google Maps instead of manually enter them. You have to use classic Google Maps as Google still hasn't migrated the feature to the new Google Maps. Here's a video that shows how you do it.

__________________
'13 panther blk RS5, Ti pkg, blk leather/alcantara, nav pkg, sport exhaust, driver assist pkg, rear shade, alu kreuz, ECS spacers 15f/10r, ECS tru-float rotors, ECS brake lines, Hawk HPS pads, european delivery
'07 phantom blk S4, blk leather, 6mt, conv pkg, audio pkg, heated front&rear seats, bluetooth, nav plus, parktronic, DTM pkg, carbon trim, TPMS, rear&side shades (sold)
superswiss is offline   Reply With Quote
Old 04-04-2014, 11:16 PM
AudiWorld
Audi R8




Paid Advertisement
 
 
 
Reply

Tags
app, car, google, issues, maps, missing, myaudi, option, send, server


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



Join AudiWorld

All times are GMT -8. The time now is 03:57 AM.


Copyright 2014 AudiWorld.com Audi Enthusiast Community