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2014 SQ5 Power Steering Software Update

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Old 11-09-2013, 02:33 PM   #1
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Default 2014 SQ5 Power Steering Software Update

I just got my SQ5 back from the dealer after the 5K service. In addition to the standard service they performed a 48K8 powering steering update that took all of the "feel" out of the dynamic-sport mode. I thought it was in my head but confirmed with the dealer that the update does remove the resistance from the sport mode due to a lock up problem. It feels like I'm driving in comfort mode 100% of the time and that's not my speed. I'm told there is no reversing the update process. Has anybody had this experience and figured a way around it? My wife's 2013 S4 with 17K miles still has the dynamic feel and she won't swap with me, so I need a fix.
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Old 11-09-2013, 02:44 PM   #2
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I just got my SQ5 back from the dealer after the 5K service. In addition to the standard service they performed a 48K8 powering steering update that took all of the "feel" out of the dynamic-sport mode. I thought it was in my head but confirmed with the dealer that the update does remove the resistance from the sport mode due to a lock up problem. It feels like I'm driving in comfort mode 100% of the time and that's not my speed. I'm told there is no reversing the update process. Has anybody had this experience and figured a way around it? My wife's 2013 S4 with 17K miles still has the dynamic feel and she won't swap with me, so I need a fix.
Interesting. You are the second post I've seen regarding this same thing. I have noticed the SQ5 steering is less stiff in all modes than my S4 but I attributed it to electromechanical vs. hydraulic. Makes me wonder if some already have the software update done prior to sale. Do you have any access to a VCDS to get the steering module software rev?
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Old 11-09-2013, 02:48 PM   #3
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Existing thread http://forums.audiworld.com/showthread.php?t=2856290
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Old 11-09-2013, 03:00 PM   #4
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I just got my SQ5 back from the dealer after the 5K service. In addition to the standard service they performed a 48K8 powering steering update that took all of the "feel" out of the dynamic-sport mode. I thought it was in my head but confirmed with the dealer that the update does remove the resistance from the sport mode due to a lock up problem. It feels like I'm driving in comfort mode 100% of the time and that's not my speed. I'm told there is no reversing the update process. Has anybody had this experience and figured a way around it? My wife's 2013 S4 with 17K miles still has the dynamic feel and she won't swap with me, so I need a fix.
I just took mine in for a hitch install and they mentioned this upgrade was suggested by Audi for my SQ5 as well. I have read others that had your experience as well.... so I was scared. The Audi tech said that of the 100s of installs they have done (not necessarily on SQ5s obviously) that he has only had 3 complaints.

I am debating whether to get the upgrade or not; like you I don't know if it can be rolled back. To date I have not had any steering issues at all and like how it drives. I think I am going to pass.
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Old 11-09-2013, 05:52 PM   #5
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The complaints with many who have electric steering have been around since the C7s arrived in 2011. When the outside temperature is colder, reports have stated issues with a notchiness in the steering, sudden pulling and off center wandering. These reports are what precipitated the electric steering update which changes the mapping algorithms.
It is not reversible nor can it be changed in Vag-Com. Those who are not experiencing issues can tell the dealer not to apply the update but if you live in colder climes, you may experience some the aforementioned problems as the temp drops.
My issue was the off center wandering which was mostly corrected with the update.
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Old 11-09-2013, 09:25 PM   #6
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I would love to hear from more SQ5 TFSI owners
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Old 11-10-2013, 05:29 AM   #7
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I have not encountered any notchiness in my steering but southern Arizona hasn't had any cold spells yet. Unless I do experience the issue, based on what I'm hearing here, I will not allow the s/w update (if it ain't broke, don't ....).

Does anyone know if the steering mapping is the same for all the Q5 models?

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Old 11-10-2013, 06:31 AM   #8
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Does anyone know if the steering mapping is the same for all the Q5 models?

Steve
Good question Steve. Thanks for sharing your thoughts.
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Old 11-10-2013, 05:46 PM   #9
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I wish I had joined this forum before the service was performed. I live in a moderate climate and would have been willing to take my chances with not doing the steering update. I will definitely pay more attention at the next service.
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Old 11-11-2013, 09:29 AM   #10
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Those who are not experiencing issues can tell the dealer not to apply the update but if you live in colder climes, you may experience some the aforementioned problems as the temp drops.
For the record, I live where it gets down to -35C (-31F) and colder, and I had no issues last winter. I'm not impressed with this software update. At the moment, my dealer is still looking into whether there's anything they can do for me about it.
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Old 11-11-2013, 01:48 PM   #11
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I don't have the adjustable driving modes so I am have no concerns about that. I think the update made my Q5 SOOOO much better.

I liked the steering on my 2012 A5 better than on my 2014. I feel like the effort is greater at high speed and my hand gets tired.

I had an A7 for a short time. When the car was in Dynamic, it drove terribly.

Just my two cents worth.
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Old 11-12-2013, 05:29 PM   #12
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I had my service guy check and he said there are no updates in the system for our SQ5 and that it was an update for older vehicles. I'd be curious what other SQ5 owners learn and whether the dealership pushed an update it wasn't supposed to for the OP's sitch
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Old 11-12-2013, 06:56 PM   #13
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Default Not possible to push an update...

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I had my service guy check and he said there are no updates in the system for our SQ5 and that it was an update for older vehicles. I'd be curious what other SQ5 owners learn and whether the dealership pushed an update it wasn't supposed to for the OP's sitch

when you take your vehicle in for service, the tech connects your vehicle computer to Audi's main computer server. The VIN of your vehicle controls all needed updates which are downloaded automatically. If you don't want an update you definitely need to inform the service manager before they connect and download.
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Old 11-12-2013, 09:52 PM   #14
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I had my service guy check and he said there are no updates in the system for our SQ5 and that it was an update for older vehicles. I'd be curious what other SQ5 owners learn and whether the dealership pushed an update it wasn't supposed to for the OP's sitch
The upgrade applies to all vehicles manufactured before 07.2013, but not on all models

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Old 11-14-2013, 06:15 PM   #15
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They did not push the update, just said they were doing it along with an update for the intake manifold.

They didn't explain the consequences nor did I ask. I am now working to get the update reversed. My daughter has a VW Tiguan that has more feel in its steering!
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Old 11-14-2013, 09:18 PM   #16
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They did not push the update, just said they were doing it along with an update for the intake manifold.

They didn't explain the consequences nor did I ask. I am now working to get the update reversed. My daughter has a VW Tiguan that has more feel in its steering!
Far as I know the update reversed is not possible
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Old 11-15-2013, 04:10 AM   #17
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I am do for a 5k service next month and asked the Service Manager about the upgrade. He checked it by VIN - so it is not an across the board thing. He said this is a adjustment to prevent the very slight drifting when driving at highway speeds and will make the steering tighter and more responsive.
So, I' curious how we have different and totally opposite responses here on the results of the steering update.
But, I would say that after I get my update and the steering is less responsive, I'd be terribly disappointed - that's one of the reasons I gave up the Lexus RDX and jumped on the Q5 back in 09.

B
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Old 11-15-2013, 04:39 AM   #18
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So, I' curious how we have different and totally opposite responses here on the results of the steering update.
This is the case reported across all the AW forums for those with electric steering. After the update, some have no problem with the somewhat decreased steering effort and some actually prefer it. Others, more sensitive to this, obviously do not. Prior to the update, some have reported varying degrees of steering issues such as unnerving "notchiness" and/or off center wandering while others have not observed any problems at all. Some reports indicate the issues occur only in colder temperatures. Those who have had problems are also more likely to embrace the fixes that the update provides.
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Old 11-15-2013, 06:37 AM   #19
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This is the case reported across all the AW forums for those with electric steering. After the update, some have no problem with the somewhat decreased steering effort and some actually prefer it. Others, more sensitive to this, obviously do not. Prior to the update, some have reported varying degrees of steering issues such as unnerving "notchiness" and/or off center wandering while others have not observed any problems at all. Some reports indicate the issues occur only in colder temperatures. Those who have had problems are also more likely to embrace the fixes that the update provides.
I'm with you on all of what you said. I have electric steering. My question is that some have reported that the post "fix" has lessened responsiveness, others that it has improved responsiveness.
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Old 11-15-2013, 08:08 AM   #20
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I have chosen to skip it on my SQ5. I like the steering as it is in dynamic; if anything it is is little soft compared to my 2012 3.2 Q5 with the hydraulic steering. I can't afford to lose any additional tightness... just would take away from the driving experience.
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Old 11-15-2013, 08:08 AM
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