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Almost Went 6 Months Free From @%&! Parkers

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Old 01-16-2014, 07:06 AM   #1
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Default Almost Went 6 Months Free From @%&! Parkers

So street parking in Brooklyn finally bit my *** this week. Some jerk backed up into my car entering/leaving their driveway and left. Someone witnessed it and was nice enough to leave a note for me with the plate number of the offender. I didn't get an official police report since they were unable to interview the witness. The car that hit me was a Lexus RX350 with a rear bumper guard that wraps around the corners. It looks like this vehicle has a history of backing into things because the whole rear end and metal bumper guard is covered in scrapes and dents. I have multiple pics but won't post--I will share them with my insurance though.

Geico ran the plates for me and the other driver is also on Geico, but they were unable to reach them and they will probably deny anything happened.

I am totallty bummed and eating a very large cinnamon bun right now to lift my spirits. A little over 4 months old and less than 1100 miles. This is my first new car and first Audi. I love this damn thing.

Do you think this will hurt the resale value and has anyone had any bodywork done similar to the damage below? Cost? Do you think it will pound out or will a new paint application be needed? It's Cuvee Silver, so how readily available is that for repair?

My cinnamon bun isn't big enough.

Thanks,

-Jeff

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Old 01-16-2014, 07:18 AM   #2
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they will compound it a bit before painting it. If I was you, report it to the insurance and police. Hit and run is consider as a felony. Make sure you have the witness contact information. It is very important. The guy who did this will be soo fked.

if the guy hit you pays you in cash to fix the damages it will not hurt the resale value because it will not be entered in the system. If this is reported and fixed through insurance it will hurt the resale value.
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Old 01-16-2014, 07:52 AM   #3
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Hard to tell from the photo, but it doesn't look like any paint has been removed from the metal. The dent doesn't look that bad. If it were me, I'd have the car looked at by a "paintless dent repair" shop; AUDI sometimes has these in their regular body shops, but there are plenty of independents, too. If they can do it, the result will be superior. I have had a much worse looking door dent repaired this way, and you couldn't see it. No painting means you keep the original factory paint, and it is much cheaper ($100-$200). I assume you have a deductible you'd have to cover? maybe not if the hit-and-run sticks.
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Old 01-16-2014, 08:14 AM   #4
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So sorry for you.

I, too, would formally report it to the police and to Geico. If the driver of the Lexus doesn't suffer any consequences, s/he will just keep on doing it.

Steve
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Old 01-16-2014, 08:14 AM   #5
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Hard to tell from the photo, but it doesn't look like any paint has been removed from the metal. The dent doesn't look that bad. If it were me, I'd have the car looked at by a "paintless dent repair" shop; AUDI sometimes has these in their regular body shops, but there are plenty of independents, too. If they can do it, the result will be superior. I have had a much worse looking door dent repaired this way, and you couldn't see it. No painting means you keep the original factory paint, and it is much cheaper ($100-$200). I assume you have a deductible you'd have to cover? maybe not if the hit-and-run sticks.
I second the PDR method. I had this done on my truck and you can't even tell there is damage unless you look really close. I got 1 large dent (size of my whole hand) and 2 small dents taken out for $225. The 2 small dents are not detectable and the large dent just looks like any other small nick/scratch that a car would get after a couple years.
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Old 01-16-2014, 08:47 AM   #6
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Sux. Particularly when its still new to you. Possibly give Brooklyn Audi a call and see who they recommend for PDR. They may do it or recommend an Indy.

Took the wife three years before she would take her Q to the Bronx. Took her Vibe instead because of stuff like this.

http://www.audibrooklyn.com/index.ht...d-mediacom-sem
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Old 01-16-2014, 08:49 AM   #7
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Thanks for all of the responses.

The fine folks at the NYPD said it was an insurance matter since there was no personal injury, so no hit and run felony. One officer said leaving the scene of an accident was possible, but they wanted me to fill out a civil accident form with the witness report, which gets mailed to Albany. They didn't want to follow-up with the witness for an official report because there was no bodily harm, so it's a little frustrating.

PDR seems like a good option for dings on a flatter surface, but these dents are right on the sharp body line crease.

I will go through insurance because I want this fixed correctly--even if it hurts resale. Geico already said I am not at fault, it's just a matter of which policy pays for the repairs. My deductible is $500 and no way do I want to be on the hook for that.

I hope the other driver does the right thing and takes responsibility, but still no contact with them. I left a note in their driver side door. This isn't even worth pursuing in court. My gut feeling is that I am going to eat the deductible. Not a good feeling.
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Old 01-16-2014, 09:57 AM   #8
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I have had numerous PDR repairs done over the years on my S4 and A6. I would not be afraid of attempting this repair on a sharp body line or crease. I had a larger dent on the upper body /character line on my S4. The dent was removed, and the body line was absolutely perfect..
If you get the right craftsman doing the PDR they can literally work magic.,
I was a skeptic, until my first repair. Have been a believr since.
It really does work. Certainly worth a try.
Good luck.
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Old 01-16-2014, 10:00 AM   #9
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First, get a quote for the repair.

Then knock on their door and confront them or double park and block their car in. Let them call the cops to the scene...

Or:
Call your lawyer and send them a registered letter.

I think you'll get their attention and if you have the quote you can make quick work of explaining what you expect them to pay for.
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Old 01-16-2014, 11:31 AM   #10
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small claims is an option too. i have used it for someone failing to pay rent and it's quite easy. maybe you can get on judge judy.
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Old 01-16-2014, 11:57 AM   #11
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Thanks for the "Ask The Audience" life line. Just got a quote for PDR. $275 and 2 hrs to fix. Is that in line with everyone's experience with PDR? I guess I just forgo the claim and try to get $275 from this other driver, or eat the $275.
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Old 01-16-2014, 01:01 PM   #12
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Quote:
Originally Posted by Jdntea View Post
Thanks for the "Ask The Audience" life line. Just got a quote for PDR. $275 and 2 hrs to fix. Is that in line with everyone's experience with PDR? I guess I just forgo the claim and try to get $275 from this other driver, or eat the $275.
$275 sounds reasonable considering where the damage is. It is sad that you even have to go after the other driver to get them to face up to what they have done, they obviously weren't raised very well, shameful.
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Old 01-16-2014, 02:53 PM   #13
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Oh so you know where the scumbag lives that hit you. I would give him or her a chance to make it right it maybe that they had to get to work ASAP and would have told you later or if it was HER she probably didn't even realize it. Lol. But if they don't make it right I would go all mafia on their *** maybe get a friend with a beater to back into them late at night since the cops won't do anything about it. Lol
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Old 01-17-2014, 01:32 PM   #14
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i don't want to post details here, since who knows who reads these forums, but feel free to PM me if you want the legal perspective of your situation. good luck!
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Old 01-17-2014, 01:45 PM   #15
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I truly hope you are not walking near that person's car on your way to a baseball game and happen to be carrying a bat and accidentally slip and fall against that car. That would be terrible
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Old 02-10-2014, 02:16 PM   #16
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So I settled the claim with Geico and the other policy is on the hook for the repair. The case file had to be escalated to a higher department. They sent an agent out to the other vehicle to do an on site inspection because the other driver was ducking all the calls, emails and snail mail communications. Of course they found extensive damage on the other vehicle, none of which was reported--I asked just to prove a point of how wreckless drivers they are. The case agent got in touch with my witness' father but wasn't able to formally interview the witness (minor). Nevertheless, he said since I was co-operative and patient, plus the witness note and confirmation of accounts by the witness' father, and the fact the the other driver was a complete flake with extensive damage to their car and denied any culpabilty, I won the claim.

All in all, very satisfied with the whole process with Geico and I should get a check sometime this week. The estimate wound up being around $820--only because there was paint damage and scratches that PDR would not fix. They also have to do a color blend with the front driver door and I also have Expel door edge guards that will have to be replaced, which the inspection agent correctly identified without me pointing it out.

I'll post before and after pictures of the repair so everyone can get a sense of what some body work will look like on the Q5. Hopefully none of you have to visit the body shop. My biggest concern is the paint match on the Cuvee Silver metallic and how the color shifts in different light.

I'm glad this is almost behind me.
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Old 05-13-2014, 01:16 PM   #17
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Got the body work done a few weeks ago--waited out the horrible winter weather. Total was $826. However, still going through some repairs for a separate issue with the body shop. They damaged both the driver and rear passenger inside door pull inserts (the plastic around the window controls) and the the leather. It looks like they used a flat head screwdriver to pop off the panels instead of proper trims tool, or it's impossible to remove the panels without damaging them. They also left a paint sample bottle in the car while they were storing it for repairs, so I'm still getting paint fumes aired out.

Color match is excellent, but I can tell there was repair done so I am definitely going to get dinged on resale. They blended the driver door, and I saw there was overspray when I did my pickup inspection, so they polished the whole side out. I noticed the damage to the rear door pull at pickup, but didn't notice the driver side damage until a week after the rear was fixed. All-in-all, they had it in their shop for 4 weeks. And I still didn't get the driver door pull panel fixed yet. Thankfully, they are picking up the cost or making GEICO supplement the cost which will get paid by the other policy. The shop guys are nice but the whole experience was like i was getting punk'd.

Since the repairs, I bought a garage space, which is what I should have done when I got the car.

1800 miles in 9 months, but I plan on taking some serious road trips within the next couple of years. Still loving it. The 2.0T is peppy and good enough for city driving with all the stoplights and 30 and 50 MPH speed limits. However, getting serious SQ5 envy with everyone posting theirs.

Just one note about the 3M Crystalline for anyone on the fence about it. Get it. You won't be disappointed. The heat rejection is incredible. We had some great weather in NYC and I had my window halfway down, so half my leg (in jeans) was exposed to direct sunlight and burning up, but the other half was cool as a cucumber. The panorama sunroof is awesome with it too. We recently did a weekend trip to AC and I barely had to run the air conditioner. It never gets hot and stuffy under the sun and I never close the sunshade. Going back to AC for Memorial day week. I think my luck changed--comped 3 nights!

Happy motoring.

Repairs.

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Old 05-13-2014, 01:16 PM
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