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View Poll Results: Have you had any coins get stuck in the ashtray?
I have used the ashtray to hold coins and some are stuck 8 15.38%
I have used the asthray to hold coins and have never had any get stuck 12 23.08%
I never use the ashtray to hold coins 32 61.54%
Voters: 52. You may not vote on this poll

Poll: How many have coins stuck in ahstray?

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Old 05-27-2014, 02:58 PM   #1
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Default Poll: How many have coins stuck in ahstray?

It seems like Audi has had an issue for years with an ashtray design that swallows coins, which then prevents the ashtray door from closing. This happened on our Q5 and during my last service I was told they would need to charge me to disassemble the console to remove the coins.

I'm curious if others have had this issue (or just know not to put coins in an Audi ashtray), so I created a poll. Please take a second to respond to the poll if you have had any ashtray issues.
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Old 05-27-2014, 03:38 PM   #2
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Never had that happen before.. but i have had coins fly all over the place when using that sorry excuse of a coin holder.
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Old 05-27-2014, 04:04 PM   #3
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I use the little rubber trough thingy under the center armrest. Seems to actually work really well for a few coins although I'm not a slob so there isn't a pile there. I've never put coins in the ash tray so no experience with that one.
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Old 05-27-2014, 04:18 PM   #4
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I answered that I don't put coins in there, but that's just because I have vast experience with that danged ashray design in my previous Audi's.
One time I got a coin stuck in the ashtray of my C5 A6 so bad, I couldn't even slide the door open to attempt an extraction.

All coins have stayed in my pocket since that day.
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Old 05-27-2014, 10:53 PM   #5
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My ashtray has not yet started its coin collection. Now it won't be given the chance.
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Old 05-28-2014, 05:49 AM   #6
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Originally Posted by JaXeN View Post
I answered that I don't put coins in there, but that's just because I have vast experience with that danged ashray design in my previous Audi's.
One time I got a coin stuck in the ashtray of my C5 A6 so bad, I couldn't even slide the door open to attempt an extraction.

All coins have stayed in my pocket since that day.
I really wanted to post this in an "all Audis" forum to get more feedback since it affects more than the Q5, but there didn't seem to be an appropriate section for it.

Does anybody know what year this design issue started and whether it still exists on the latest model? (mine is a 2012)
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Old 05-28-2014, 06:24 AM   #7
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My coins go into a small wooden cigar box in the center console.

Here's my little mod,
http://forums.audiworld.com/showthread.php?t=2858337

Click the image to open in full size.
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Old 05-28-2014, 01:05 PM   #8
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Originally Posted by Jubz View Post
My coins go into a small wooden cigar box in the center console.

Here's my little mod,
http://forums.audiworld.com/showthread.php?t=2858337

Click the image to open in full size.
Looks like a great solution. A bit too late for me -- it's impossible to prevent a problem until you know it can happen. According to the poll so far, 45% of people that use the ashtray for coins have had this issue -- still scratching my head that Audi hasn't fixed this.
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Old 05-28-2014, 09:01 PM   #9
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Quote:
Originally Posted by peterp View Post
Looks like a great solution. A bit too late for me -- it's impossible to prevent a problem until you know it can happen. According to the poll so far, 45% of people that use the ashtray for coins have had this issue -- still scratching my head that Audi hasn't fixed this.
45% of people that use the ashtray for coins have had this issue I see 15.63% of 32 voters - although this is a negligible number of voters

Sorry but for Audi it is not a problem (as well as for other car makers). Simple the ashtray not provided for coins
The ashtray is not designed for coins
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Old 05-29-2014, 06:51 AM   #10
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Originally Posted by jack-e-son View Post
Never had that happen before.. but i have had coins fly all over the place when using that sorry excuse of a coin holder.
But I have to give kudos for this bit of German engineering - When I launch from a stoplight, the flying coins DO all neatly collect in the cupholder. The flying coins issue is not unique to Audi of course, but it's always been a big mess to find them all prior to this car
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Old 05-29-2014, 07:55 AM   #11
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Originally Posted by spijun View Post
45% of people that use the ashtray for coins have had this issue I see 15.63% of 32 voters - although this is a negligible number of voters

Sorry but for Audi it is not a problem (as well as for other car makers). Simple the ashtray not provided for coins
The ashtray is not designed for coins
Agree that this is a small sample size, but I don't agree with anything else in your post. Any car ashtray should be designed so that it can't get stuck with anything that could potentially be put in it (short of liquids ). If you live in an area that doesn't require metered parking, then the need for carrying coins may seem foreign to you. However, if you live in an area that has metered parking, then you need to carry a lot of coins all the time so that you don't get stuck.

Car designers should anticipate the foreseeable use of every feature of the cars and it is not the least bit uncommon for people to store coins in the ashtray. As I write this, the poll numbers are 5/9/21, with means that 40% (14 out of 35) of owners use their ashtray as a coin holder, so this is a case that any car manufacturer should anticipate. Of the 14 people that have used their ashtray as a coin holder, 5 have coins stuck, so 36% of people that have used the ashtray for coins have this problem (when I posted last night, 5 of 11 indicated a problem, which was 45%). A 36% fail rate in a use case that occurs with 40% of owners is very, very, very high.

A more telling statistic for me personally is that, within my family, I have owned more than 20 cars of various brands, I have used the ashtray in all of them as coin holders, and I have never had any stuck in any other car. It is a design problem and not one I would expect to persist for many years from a higher-end brand like Audi.
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Last edited by peterp; 05-29-2014 at 08:00 AM.
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Old 05-29-2014, 08:01 AM   #12
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But I have to give kudos for this bit of German engineering - When I launch from a stoplight, the flying coins DO all neatly collect in the cupholder. The flying coins issue is not unique to Audi of course, but it's always been a big mess to find them all prior to this car
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Old 05-29-2014, 08:18 AM   #13
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Originally Posted by peterp View Post
Agree that this is a small sample size, but I don't agree with anything else in your post. Any car ashtray should be designed so that it can't get stuck with anything that could potentially be put in it (short of liquids ). If you live in an area that doesn't require metered parking, then the need for carrying coins may seem foreign to you. However, if you live in an area that has metered parking, then you need to carry a lot of coins all the time so that you don't get stuck.

Car designers should anticipate the foreseeable use of every feature of the cars and it is not the least bit uncommon for people to store coins in the ashtray. As I write this, the poll numbers are 5/9/21, with means that 40% (14 out of 35) of owners use their ashtray as a coin holder, so this is a case that any car manufacturer should anticipate. Of the 14 people that have used their ashtray as a coin holder, 5 have coins stuck, so 36% of people that have used the ashtray for coins have this problem (when I posted last night, 5 of 11 indicated a problem, which was 45%). A 36% fail rate in a use case that occurs with 40% of owners is very, very, very high.

A more telling statistic for me personally is that, within my family, I have owned more than 20 cars of various brands, I have used the ashtray in all of them as coin holders, and I have never had any stuck in any other car. It is a design problem and not one I would expect to persist for many years from a higher-end brand like Audi.
The ashtray is designed and envisaged for a ..............???????

I think it's a good design ashtray. You have your opinion and I have mine

Audi engineers and designers thought differently from you (the experience and feedback from test drivers and user)
There is no perfect solution that will satisfy all users
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Old 05-29-2014, 08:26 AM   #14
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peterp, you almost need a poll category of "I would have used the ashtray for holding coins, but I do not because I've read several accounts of doing so being a problem"

I have used it for coins in all prior cars that have not had a separate coin "drawer", but have not on the Q5 because of what I've seen here and at Audizine.
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Old 05-29-2014, 09:10 AM   #15
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Originally Posted by spijun View Post
The ashtray is designed and envisaged for a ..............???????

I think it's a good design ashtray. You have your opinion and I have mine

Audi engineers and designers thought differently from you (the experience and feedback from test drivers and user)
There is no perfect solution that will satisfy all users
You realize that, in the US for example, 82 percent of adults do not smoke. Even among smokers, statistics show that 30 percent of smokers do not smoke in the car (because they are concerned about kids, odors, etc). So, only 12-13 percent use the ashtray for ashes. The statistics are different in Europe and elsewhere, but smoking is dropping everywhere and the most common use of an ashtray hasn't been ashes for a very, very long time. Space is at a premium in every car, so are you saying it is reasonable that the 87 percent of people in the US that have absolutely no need to store ashes should avoid using the ashtray for anything else? Is this really a good design?

If Audi was selling cars only to you, then their design would be fine, but since they are selling to everyone and every market, their design is not fine.
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Old 05-29-2014, 09:22 AM   #16
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Originally Posted by BlackSVT View Post
peterp, you almost need a poll category of "I would have used the ashtray for holding coins, but I do not because I've read several accounts of doing so being a problem"

I have used it for coins in all prior cars that have not had a separate coin "drawer", but have not on the Q5 because of what I've seen here and at Audizine.
I agree the lack of that option on the poll it is probably affecting the stats quite a bit. Wish I had the foresight to think of it when I created the poll.
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Old 05-29-2014, 09:29 AM   #17
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Originally Posted by peterp View Post
You realize that, in the US for example, 82 percent of adults do not smoke. Even among smokers, statistics show that 30 percent of smokers do not smoke in the car (because they are concerned about kids, odors, etc). So, only 12-13 percent use the ashtray for ashes. The statistics are different in Europe and elsewhere, but smoking is dropping everywhere and the most common use of an ashtray hasn't been ashes for a very, very long time. Space is at a premium in every car, so are you saying it is reasonable that the 87 percent of people in the US that have absolutely no need to store ashes should avoid using the ashtray for anything else? Is this really a good design?

If Audi was selling cars only to you, then their design would be fine, but since they are selling to everyone and every market, their design is not fine.
Q5 and other cars are not designed and manufactured only for the U.S. market.
These cars Are sold worldwide

For your information the same ashtrays used in: A4,Avant, A5 / Convertible / Coupe/ Sportback, Q5, RS4, RS5.

China is the world's largest car market and there are a lot of smokers (China and Asia). Audi sold 488,000 vehicles in China 2013

In Europe, some Manufacturers car ashtray offered as an option is not in the series

Again, the same problem
You may contact Audi Ingolstadt

Bye-bye, enjoy life

PS: Statistics voting is bad for you
End of discussion for me
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Old 05-29-2014, 09:48 AM   #18
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I was surprised there was an ashtray, and even a cigarette lighter in my 2014 Q5. I thought they weren't putting lighters in cars since the early 2000's...
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Old 05-29-2014, 10:14 AM   #19
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There is no perfect solution that will satisfy all users
When it comes to overall car design, you are absolutely correct that there is no perfect solution. When it comes to something as specific and simple as an ashtray, though, that generalization is incorrect. It is entirely possible to design an ashtray that can: a) hold ashes; AND b) hold coins and other stuff. Not only is it possible, it is trivially easy as demonstrated by the designs of just about every other car made.
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Old 05-29-2014, 02:22 PM   #20
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My prior RX 300 had a simple and useful solution. There was a small door on the left lower section of the dash, below where the light switch is on the Q5. Door angled open, inside was whatever change or anything I wanted to store in there. Ihave seen older cars with similar setups on the steering column. Just makes good use of otherwise wasted space.
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