B490MTL

Some of you may have read my post last year about my paint bubbling around the door handles caused by the unpainted screw holding the mechanism. Well spring is here, give a good cleaning to my Q7 and it looks horrible, the paint that was over the rust peeled off and Audi Canada tries to make me believe that it is paint chipping covered only over 4 years. What a total BS! The screw is obviously the problem since all 4 of my doors have developed the problem yet it's paint chipping. I'll let the pictures do the talking. So what do you guys think? Clearly I won't let Audi of Canada get away easily on that one. We pay a premium for a premium brand, well honour your warranty!

Edd W

Looks to me like all four doors will need painting and that's if they can get a good match.

Good luck with it!

B490MTL

I guess lava grey shouldn't be too hard to match. But my highland green allroad was really off, but it was pretty beaten up. Replace and repaint all 4 doors, the rear tailgate and repair the roof, Audi put more then 12k in that car, I guess they hate me for that.

rs4-380

I know in the US the warranty only applies to perforation (i.e. it has to get bad enough to eat through the sheet metal). Is it different in Canada.

B490MTL

Thats one big part of the problem, my allroad had perforation on all the doors. The roof however was a big bubble under the paint. The customer service rep I contacted for my Q7 the rust has to come from inside the metal, which is clearly the case here. But to my surprised he mentioned since I filed a claim it is unlikely they will cover future perforation on the doors since they consider it neglect. He told me I should have the doors repainted at my cost but told me by doing so it would void the corrosion warranty. I will do 2 estimates for repairs, one at the dealer and one at a certified body shop and file a formal notice telling Audi to honour their warranty and to stop being vague on the coverage. Hopefully that should resolve the situation.

Joelabbott

Hi.

I've got the exact same problem with my '08. Especially around door handles.

First time I raised issue at dealer they said truck was re-painted; seems inconsistent given I bought it CPO and no accidents.

We should exchange info as I am escalating my claim as well. I'm in Ottawa.

B490MTL

I traded my 07 for my TDI in april, but I can help you. Pm me

DreewMcK

I'm interested in this too. Have a spot on the door and a bit above the windshield. Not to mention the door sills.

shane0926

What has become of your issue? I have a 2008 Q7 that is starting the same issue. I believe the same color as well. This is insane that we have to deal with this garbage from a "premium" car manufacturer. I am rethinking my brand choice.

AudiA3FunCar

Hello All,
I am a new member. I just want thank you in advance if you are able to assist me.
I'm near Toronto, Ontario. Going in circles with Audi Canada on honouring rust warranty.
First they agreed and offered 50% goodwill. Referred to third party shop by audi (seems in Toronto that is what they do). Shop advised that should get 100% coverage and wrong details given by corporate.
Now telling the time for honouring has lapsed.
Any advice please??