Q7 2012 Steering Alignment Problem
#11
#12
For those of you who took the car in more than 3 times with the same problem and got it back still having it, you should look into the Lemon Law for your state. It's time to get a 2013 on their expense!
I think the problem may be coming from the computer?! I am curious what software version you guys have on yours. I would suggest to to ask them to check the software on a 2011 and a 2012. If the version is the same and the 2011 doesn't pull, I would look into the transmission, maybe some of the components are worn out more on one side than the other. Components are made outside of Audi so some of these parts may be faulty.
Good luck and please update this post. I hope you guys will get this problem fixed on way or another.
I think the problem may be coming from the computer?! I am curious what software version you guys have on yours. I would suggest to to ask them to check the software on a 2011 and a 2012. If the version is the same and the 2011 doesn't pull, I would look into the transmission, maybe some of the components are worn out more on one side than the other. Components are made outside of Audi so some of these parts may be faulty.
Good luck and please update this post. I hope you guys will get this problem fixed on way or another.
#13
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My parents own a 2008 Mercedes GL 320 CDI and that vehicle has had alignment issues from day one. They are considering buying a Q7 but from hearing about this I don't think they will want to.
#14
I have a 2012 S line w/ 21 inch wheels and it too has had tendency to drift right since day one. I have had it in the Audi shop on several occasions and frustation continues after supposedly aligned "within" specs but that it did not improve. Was told by Service Tech that it was "crown" of the road that is causing this tendency. Makes no sense. What's also frustraing is they act as the car is suppose to drive this way and dismiss your experience as this is something they've never heard of. Finally dealing with Service Mgr. They have also put 20 inch rims / tires on it and it did improve slighly but tendency still existed. They just put 4 new Michelin's on my 21's and I will be testing in the next few weeks. We're see...
#15
@scotskier I would be very interested in seeing the software versions on your car vs another 2011 Q7 S that does not have this problem. If the software version is the same then you have to look into the AWD.
One more thing, can you precisely measure the thread on each of your tires? If you get more wear on one side it's clear there is something wrong with the AWD or the weight distribution.
@audi2012q7 I understand the road may be messed up and "the crown" will make your car to steer more to one side. But that will not go one for 10 miles, only if the terrain is the same and the road was poured in the same day, or under the same weather conditions.
Mine pulls to the right on a specific block of highway (around a mile), I can tell tell you exactly where it starts (cause i can see where the repaved road starts and ends ) pulling and where it ends.
Please continue to add to this forum, I am curious to see what the outcome is.
I have a 2011 Q7 with 18" Pirelli Scorpion Zero Assimetrico 255/55 XL.
One more thing, can you precisely measure the thread on each of your tires? If you get more wear on one side it's clear there is something wrong with the AWD or the weight distribution.
@audi2012q7 I understand the road may be messed up and "the crown" will make your car to steer more to one side. But that will not go one for 10 miles, only if the terrain is the same and the road was poured in the same day, or under the same weather conditions.
Mine pulls to the right on a specific block of highway (around a mile), I can tell tell you exactly where it starts (cause i can see where the repaved road starts and ends ) pulling and where it ends.
Please continue to add to this forum, I am curious to see what the outcome is.
I have a 2011 Q7 with 18" Pirelli Scorpion Zero Assimetrico 255/55 XL.
#16
@scotskier I would be very interested in seeing the software versions on your car vs another 2011 Q7 S that does not have this problem. If the software version is the same then you have to look into the AWD.
One more thing, can you precisely measure the thread on each of your tires? If you get more wear on one side it's clear there is something wrong with the AWD or the weight distribution.
@audi2012q7 I understand the road may be messed up and "the crown" will make your car to steer more to one side. But that will not go one for 10 miles, only if the terrain is the same and the road was poured in the same day, or under the same weather conditions.
Mine pulls to the right on a specific block of highway (around a mile), I can tell tell you exactly where it starts (cause i can see where the repaved road starts and ends ) pulling and where it ends.
Please continue to add to this forum, I am curious to see what the outcome is.
I have a 2011 Q7 with 18" Pirelli Scorpion Zero Assimetrico 255/55 XL.
One more thing, can you precisely measure the thread on each of your tires? If you get more wear on one side it's clear there is something wrong with the AWD or the weight distribution.
@audi2012q7 I understand the road may be messed up and "the crown" will make your car to steer more to one side. But that will not go one for 10 miles, only if the terrain is the same and the road was poured in the same day, or under the same weather conditions.
Mine pulls to the right on a specific block of highway (around a mile), I can tell tell you exactly where it starts (cause i can see where the repaved road starts and ends ) pulling and where it ends.
Please continue to add to this forum, I am curious to see what the outcome is.
I have a 2011 Q7 with 18" Pirelli Scorpion Zero Assimetrico 255/55 XL.
It appears to me that it is an inherent chassis characteristic which becomes more pronounced as you go to larger wheels. Hence the loudest complaints have come from those with 21s. They look real good but in reality the truck is probably over-tired with 21s. If you look at the Cayenne, standard is 18 with 19 and 20 being options.
#17
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Join Date: Nov 2012
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@scotskier I would be very interested in seeing the software versions on your car vs another 2011 Q7 S that does not have this problem. If the software version is the same then you have to look into the AWD.
One more thing, can you precisely measure the thread on each of your tires? If you get more wear on one side it's clear there is something wrong with the AWD or the weight distribution.
@audi2012q7 I understand the road may be messed up and "the crown" will make your car to steer more to one side. But that will not go one for 10 miles, only if the terrain is the same and the road was poured in the same day, or under the same weather conditions.
Mine pulls to the right on a specific block of highway (around a mile), I can tell tell you exactly where it starts (cause i can see where the repaved road starts and ends ) pulling and where it ends.
Please continue to add to this forum, I am curious to see what the outcome is.
I have a 2011 Q7 with 18" Pirelli Scorpion Zero Assimetrico 255/55 XL.
One more thing, can you precisely measure the thread on each of your tires? If you get more wear on one side it's clear there is something wrong with the AWD or the weight distribution.
@audi2012q7 I understand the road may be messed up and "the crown" will make your car to steer more to one side. But that will not go one for 10 miles, only if the terrain is the same and the road was poured in the same day, or under the same weather conditions.
Mine pulls to the right on a specific block of highway (around a mile), I can tell tell you exactly where it starts (cause i can see where the repaved road starts and ends ) pulling and where it ends.
Please continue to add to this forum, I am curious to see what the outcome is.
I have a 2011 Q7 with 18" Pirelli Scorpion Zero Assimetrico 255/55 XL.
#18
AudiWorld Member
I have a 2007 with 20" wheels and 86,000 miles. It has always pulled slightly to the right as people have been saying. It is a chassis setup issue. Liability will not let dealers "bias" the alignment to compensate for the pull. Honestly, my pull is not that bad and my tires wear evenly but it is still there. I have thought about bringing my Q7 to a performance tire shop and see if I can't get them to do a custom alignment.
#19
AudiWorld Senior Member
I have a 2007 with 20" wheels and 86,000 miles. It has always pulled slightly to the right as people have been saying. It is a chassis setup issue. Liability will not let dealers "bias" the alignment to compensate for the pull. Honestly, my pull is not that bad and my tires wear evenly but it is still there. I have thought about bringing my Q7 to a performance tire shop and see if I can't get them to do a custom alignment.
Also, I'm not sure about the Q7 suspension setup, but usually there are some specs that cannot be adjusted by simply turning a bolt like camber, caster and steering axis inclination. Standard alignment techs, perhaps including your dealer, will probably not touch these because sometimes you need to unbolt the entire subframe, shift it in the right direction and retighten it, which is too much work for them.