Audi Connect - Speed AWFUL????? - AudiWorld Forums



S4 (B8 Platform) Discussion Discussion forum for the B8 Audi S4 produced from 2009-2016

Audi Connect - Speed AWFUL?????

Reply
 
 
 
Thread Tools Search this Thread
Old 05-06-2014, 01:46 PM   #1
Audiworld Junior Member
Thread Starter
 
Join Date: Aug 2010
Location: Bay Area, CA
Posts: 31
Default Audi Connect - Speed AWFUL?????

Anyone else have this issue? My speediest results are @ 128kbps, average! I cannot even stream music to a single device in the car, so it's basically useless. Vehicle is a 2013 S4 - has anyone resolved this issue with the dealer via a MMI update of any kind? Already contacted Audi (indicated they couldn't' help, contact dealer) and T-Mobile Audi Connect support (who indicated I should see 1-2Mbp/s) on 3G...

Has anyone seen this kind of speed?
Thes6isWicked is offline   Reply With Quote
Old 05-06-2014, 01:52 PM   #2
AudiWorld Member
 
Join Date: Sep 2012
Posts: 369
Default

How are you determining the speed. I find it pretty slow but don't know how to check speed. I only use it for google searches and sending to car.
RickFLS4 is offline   Reply With Quote
Old 05-06-2014, 01:59 PM   #3
AudiWorld Super User
 
Timmay's Avatar
 
Join Date: May 2005
Posts: 19,644
Default

Quote:
Originally Posted by RickFLS4 View Post
How are you determining the speed. I find it pretty slow but don't know how to check speed. I only use it for google searches and sending to car.
What he said.....
Basically doesn't it depend on the coverage you're getting in your area via T-mobile? If yes, you know how spotty cell coverage can be but this is just my hunch.
Timmay is offline   Reply With Quote
Old 05-06-2014, 03:38 PM   #4
Audiworld Junior Member
Thread Starter
 
Join Date: Aug 2010
Location: Bay Area, CA
Posts: 31
Default

Quote:
Originally Posted by Timmay View Post
What he said.....
Basically doesn't it depend on the coverage you're getting in your area via T-mobile? If yes, you know how spotty cell coverage can be but this is just my hunch.
My 3G coverage is excellent - 5 bars, fairly consistently. That being said, I cannot even stream radio which is fairly low overhead. It will play 3-5 seconds of a song, pause for 10-15 seconds, play another 3-5 seconds, etc. Regardless of signal strength, the behavior is the same. I have used the speedtest app in various markets, locations, etc., and the results are identical - 128kbps down and 12kbps up: I've had horrible DSL connections that were faster! In fact, I think I've even had a modem that was faster. I used to work in the telecom/Internet/Networking industry and believe me, that's pathetic 3g wireless performance under most any circumstance when it's consistent. I could understand an occasional drop, but ALWAYS??? Nah...
Thes6isWicked is offline   Reply With Quote
Old 05-06-2014, 03:45 PM   #5
AudiWorld Super User
 
Timmay's Avatar
 
Join Date: May 2005
Posts: 19,644
Default

Quote:
Originally Posted by Thes6isWicked View Post
My 3G coverage is excellent - 5 bars, fairly consistently. That being said, I cannot even stream radio which is fairly low overhead. It will play 3-5 seconds of a song, pause for 10-15 seconds, play another 3-5 seconds, etc. Regardless of signal strength, the behavior is the same. I have used the speedtest app in various markets, locations, etc., and the results are identical - 128kbps down and 12kbps up: I've had horrible DSL connections that were faster! In fact, I think I've even had a modem that was faster. I used to work in the telecom/Internet/Networking industry and believe me, that's pathetic 3g wireless performance under most any circumstance when it's consistent. I could understand an occasional drop, but ALWAYS??? Nah...
Just a thought but having 5 bars isn't related to "data". That is for voice. Do you see a solid indicator on your smartphone that would indicate you're getting full 3G for data? For example, on my smartphone I can have full bars and have no issue with a voice call but on the other hand, the data feed can be poor. I can see this on my phone with an up and down arrow, not the bars.
Timmay is offline   Reply With Quote
Old 05-06-2014, 04:36 PM   #6
AudiWorld Member
 
Join Date: Sep 2012
Posts: 369
Default

The speed tests over wifi are also dependent on the wifi connection. In other words, the 3G connection may be fine but the connection between the car and the device may not be working well for some reason. I know there can be a big difference in speed tests in my home if I am plugged into the gateway (Ethernet) vs. over wifi while I am sitting in front of the gateway vs. over wifi while in the next room, and have had similar results whether using DSL, Uverse or cable HSIA.

I have never used the wifi in my car but will try a speed test tomorrow so you at least have some type of comparison to your results.
RickFLS4 is offline   Reply With Quote
Old 05-06-2014, 07:40 PM   #7
Audiworld Junior Member
Thread Starter
 
Join Date: Aug 2010
Location: Bay Area, CA
Posts: 31
Default

Quote:
Originally Posted by RickFLS4 View Post
The speed tests over wifi are also dependent on the wifi connection. In other words, the 3G connection may be fine but the connection between the car and the device may not be working well for some reason. I know there can be a big difference in speed tests in my home if I am plugged into the gateway (Ethernet) vs. over wifi while I am sitting in front of the gateway vs. over wifi while in the next room, and have had similar results whether using DSL, Uverse or cable HSIA.

I have never used the wifi in my car but will try a speed test tomorrow so you at least have some type of comparison to your results.
Thanks Rick. Wifi connection was great, as was the 3G data connection (I believe). I will continue to check the latter, however.
Thes6isWicked is offline   Reply With Quote
Old 05-06-2014, 11:19 PM   #8
AudiWorld Uber User
 
Bobby Kinstle's Avatar
 
Join Date: Mar 2000
Location: Bay Area, CA
Posts: 37,258
Default

I can't wait until we figure out how to swap out the data transceiver with a 4G unit.
Bobby Kinstle is offline   Reply With Quote
Old 05-07-2014, 07:20 AM   #9
AudiWorld Member
 
Join Date: Jul 2011
Posts: 122
Default

I stream Pandora constantly in mine without issue. Might have a hardware issue? I've experienced what you noticed, but it is exceeding rare when my MMI reads 3g. Now when it drops to 2g, it's awful, and i usually turn off WiFi and just use my phone's signal. I don't think my MMI has ever been updated, I have one of the very first 2013s (July 2012.)

Last edited by slasher016; 05-07-2014 at 07:25 AM.
slasher016 is offline   Reply With Quote
Old 05-07-2014, 07:58 AM   #10
Audiworld Junior Member
Thread Starter
 
Join Date: Aug 2010
Location: Bay Area, CA
Posts: 31
Default

Quote:
Originally Posted by slasher016 View Post
I stream Pandora constantly in mine without issue. Might have a hardware issue? I've experienced what you noticed, but it is exceeding rare when my MMI reads 3g. Now when it drops to 2g, it's awful, and i usually turn off WiFi and just use my phone's signal. I don't think my MMI has ever been updated, I have one of the very first 2013s (July 2012.)
Thanks for this, Slasher. Can you do me a favor? Do you have an iPhone or Android? Download the Ookla Speedtest app and do a speed test when connected to in-car Wifi? Post the results. I would like to compare.... Thanks!
Thes6isWicked is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
A6 2016 gps issues Whatever16 A6 (C7 Platform) Discussion 42 08-01-2016 07:11 PM
My 2006 a4 2.0t is misfiring very rough and it shows 3 codes p0300, p0304 and p310b gregorydouglas89 A4 (B7 Platform) Discussion 18 09-01-2015 11:33 PM
2015 A6 Sim Card?? thehedge A6 (C7 Platform) Discussion 3 09-01-2015 08:59 AM
PRND FAILURE Janryk A4 Cabriolet (B6 Platform) Discussion 0 08-30-2015 03:12 AM
Audi A4 2007 A4 2.0T quattro, 6-speed manual, blue/gray, 86,xxx miles, Chicago Avantadrive_Original Vehicles For Sale 0 08-28-2015 09:54 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -8. The time now is 05:18 PM.


 
  • Ask a Question
    Get answers from community experts
What's your question?
Send