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Ubsurd Dealership Sold My End of Lease

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Old 01-17-2014, 12:18 PM   #1
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Default Dealership Sold My End of Lease Purchase and Lied That It Was Being Prepped

So we decided to return our 2011 S4 at another dealership and signed a new lease on a 2014 S4 but also doing a end of lease purchase on the old one. Well the dealer kept the car to do some touch-up and put new brakes on for us. We took the new car home and after a few days I emailed the dealership on the status of our old car and they said due to weather they were a little backed up and give them until the end of the week. Well I gave them an extra weekend and finally they got back to me and said the owner of the dealership has given it to a friend and that they had no control over these matters but apologized.

Has anyone ever heard of this ever happening? I thought the during the lease process that I have the first right of refusal to purchase the vehicle at the lease end. Since the car is somewhat limited I had some equity in and had told them I wanted to purchase it. There was a verbal agreement, and an email acknowledging the purchase process. Am I out of line to be furious? Does anyone know what options I should consider?


Thank you to everyone that is reading this thread and giving me your inputs.

Last edited by vietle; 01-17-2014 at 06:24 PM.
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Old 01-17-2014, 12:49 PM   #2
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That's crazy. Unless you signed paperwork saying otherwise when you returned it, you have first right of refusal. I'd contact AoA.
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Old 01-17-2014, 01:49 PM   #3
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I am beyond angry as the vehicle had a predetermined price when I initially signed the lease and now I will not even get that on the vehicle that I am familiar with and taken care for. On top of that we just signed a new lease from this dealership 2 weeks ago. I feel so misled and will see what AoA will say. This is almost beyond a bait and switch tactic. I am sure there was some equity on car because based on the residual the car end of lease price was $31k for my vehicle with 35k miles.
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Old 01-17-2014, 06:00 PM   #4
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I am a bit confused. Either you purchased out the lease that night, in which case they sold your car which is illegal and difficult to do. Or you returned the car in which case it came off lease and they can do whatever they want with it even if they gave you a verbal or email agreement otherwise. Either way there should have been some paperwork involved indicating what was done. Still a crappy thing to do if you had an agreement otherwise. BTW you can purchase out a lease without the dealership involvement.
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Old 01-17-2014, 06:07 PM   #5
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The reason the car was in was for an extended warranty CPO process as well as transfer the name on title.
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Old 01-17-2014, 06:28 PM   #6
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Transfer the name on the title to whom?
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Old 01-17-2014, 06:30 PM   #7
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Quote:
Originally Posted by vietle View Post
The reason the car was in was for an extended warranty CPO process as well as transfer the name on title.
There's the rub. Title transfer can be done by AoA but it's the CPO where they got you. In order to do the CPO the car comes off lease (dealership owns it) then they "certify" it and sell it back to you. At that point they do not have to give you the buyout price either. I still think what they did was low. Sorry.
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Old 01-17-2014, 06:31 PM   #8
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Wife is on was on lease and we wanted the purchase to go into my name.
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Old 01-17-2014, 07:10 PM   #9
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Quote:
Originally Posted by gk1 View Post
There's the rub. Title transfer can be done by AoA but it's the CPO where they got you. In order to do the CPO the car comes off lease (dealership owns it) then they "certify" it and sell it back to you. At that point they do not have to give you the buyout price either. I still think what they did was low. Sorry.
Additionally, the dealer has to pay Audi for the CPO warranty and would pass that along in the rebuy price. Most dealers also charge a fee to do this as there's time involved in the transfer paperwork. Normally, this would all be agreed to and done in writing at the time of the transfer (with an included proviso that the car would pass a CPO inspection fpr qualification). It sounds like either there wasn't a firm commitment either way, a misunderstanding or the dealer pulled a fast one. The latter sounds more like what a generic used car lot might do but seems very surprising for an Audi dealer, especially with a customer who leased/purchased a new model.
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Old 01-17-2014, 07:15 PM   #10
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The CPO extended warranty was right under $2k so it was not free.
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Old 01-18-2014, 11:15 AM   #11
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Leasing cars is a racket, especially for "S" cars - too expensive. Don't complain on the equity on the residual - it is not your equity. That's the premium for leasing "S" cars. If you drive low mileage and put only 10,000 in 3 years, it's the dealer's gain.

Next time, Buy it, put it in your name, and sell it back to the dealer if you want to trade it in a few years. That way - the dealer has ABSOLUTELY no right on the car whatsoever. If you have not paid your loan, maybe the bank will get it, but NOT the dealer.

Since you did not communicate with that dealer, it is possible that his friend 'reserved' it with some cash and the other dealer's notice about your interest to buy was too late. While you may be entitled to buy the car at lease-end, it is technically still a "leased car" - not yours, and if I'm not mistaken - you need to communicate your 'interest to buy' in advance. Years ago, when I leased my first Audi, I received a letter 2-3 months before end-of-lease whether I was interested to buy it, if not, I should return it in good condition. Technically, lease cars are "owned" by the owner of the Audi Dealer, and he has the right to sell it to his friend if he did not receive any communication from you.

I say there was some miscommunication. You went to another dealer, when you could have gone to that dealer and clarified it with them. And the other dealer may have felt you did not want to do business with them since you got your new S4 from the other dealer - so they sold the leased car, which they could do - they own it.


Quote:
Originally Posted by vietle View Post
I am beyond angry as the vehicle had a predetermined price when I initially signed the lease and now I will not even get that on the vehicle that I am familiar with and taken care for. On top of that we just signed a new lease from this dealership 2 weeks ago. I feel so misled and will see what AoA will say. This is almost beyond a bait and switch tactic. I am sure there was some equity on car because based on the residual the car end of lease price was $31k for my vehicle with 35k miles.
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Last edited by ayap; 01-18-2014 at 11:33 AM.
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Old 01-18-2014, 06:17 PM   #12
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"lease cars are "owned" by the owner of the Audi Dealer"

AoA owns it not the dealer. just because you lease a car though one dealer doesn't mean they have any entitlement to the car. you can return it to any dealer, it doesn't matter.
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Old 01-18-2014, 07:44 PM   #13
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Actually, if a leased car is turned into a dealer and they buy it from AFS (or any other lease company), they immediately own it. This is a typical arrangement the dealer has with AFS. In this case, it sounds like there was conversation between the lessee and the dealer but apparently, no official commitment or paperwork was done for the lessee to buy out the lease at or before the time of the turn in.
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Old 01-19-2014, 03:12 PM   #14
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Sorry to hear about your situation. Unfortunately if you want to buy your leased car you are required to fill out paper work a month or two in advance. You sign a legal contract that you are going to but it at lease end for the residual value.

As you know the leasing company owns the car not you, so the dealer could do you a favor and sell it to you but they dont have to. They probably shold have told you but they can do anything they want you weren't the owner.

Hope it works out for you and you find another car.
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Old 01-19-2014, 03:12 PM
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