so got my car transfered from Negherbon Audi in Oakland to Royal Motors Audi in San Francisco

they had it fixed the same day it arrived there

apparently they had 6 coilpacks in stock

thanks to Gary one of the service managers at Royal Motors

so now my car is happy again ...

 

Glad to see you're back on the road bugzy. Thanks for the update.

 

wouldn't it have been easier to ship/messenger the coilpacks?

 

It felt good to be driving her again, though I'm waiting for the next coil pack to fail.

 

IGNITION COIL (coilpack) FAILURE SURVEY:

Just copy this survey, paste it into a new message box, and then,
place your cursor into each appropriate field and type in your response.

For instance, if this is your 2nd coil failure, your response to (5) might look like this:
.................................................. .................................................. .................................................. ..................
EXAMPLE: (5) 1st __ B ___ 2nd __ C ___ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot
B ... Mild
C ... Cold - Above Freezing
D ... Cold - Below Freezing
5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

_____2nd failure on a miserable day - Raining Hard - 39 degrees - Remote road - Out of cell phone range _____
.................................................. .................................................. .................................................. ................

SURVEY:

(1) CAR ... Describe your car:

Make _______

Model ______

Year _______

Engine type _______

Auto/Manual _______

FWD/AWD _______


(2) _____ NUMBER OF FAILURES ... Is this survey for your:

A ... 1st. Coil failure

B ... 2nd. Coil failure

C ... 3rd. Coil failure

D ... 4th. Coil failure


(3) 1st _____ 2nd _____ 3rd _____ 4th _____ EXPERIENCE ... Other than shaking, vibration, rough idle, and flashing
engine warning light did you experience:

A ... Minor loss of power

B ... Moderate loss of power

C ... Major loss of power

D ... Total loss of power

E ... Didn't try to drive it

3a .. Do you have any other comments regarding the symptoms you experienced:

_______________________________


(4) 1st _____ 2nd _____ 3rd _____ 4th _____ WHEN FIRST NOTICED ... Did you first notice the problem:

A ... Upon starting your car

B ... After starting your car but before driving away

C ... Within 5 minutes of starting your car and driving away

D ... On the road - Inconvenience but not hazardous

E ... On the road - Hazardous situation - Traffic

F ... On the road - Hazardous situation - Weather

G ... On the road - Hazardous situation - Bad place to be stranded

4a .. Do you have any additional comments regarding the above:

_______________________________


(5) 1st _____ 2nd _____ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot (85 degrees or higher)

B ... Mild (between 50 and 85 degrees)

C ... Cold - Above Freezing (between 32 and 50 degrees)

D ... Cold - Below Freezing (below 32 degrees)

5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

________________________________


(6) 1st _____ 2nd _____ 3rd _____ 4th _____ AFTER THE FAILURE OCCURRED ... Once you noticed this problem
with your car what did you do:

A ... Turned off the ignition ... Had it flatbedded to the dealer

B ... Pulled to the side of the road ... had it flatbedded to the dealer

C ... Drove to a safe parking spot ... Had it flatbedded to the dealer

D ... Drove until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer

E ... Drove until additional symptoms made you too concerned to drive further ... Had it flatbedded to the dealer

F ... Drove home ... Had it flatbedded to the dealer

G ... Drove directly to the dealer

6a .. Any other comments regarding the above:

_______________________________________


(7) _____ DRIVING STYLE ... Is your driving style typically:

A ... Gentle

B ... Moderate

C ... Moderate and sometimes aggressive

D ... Aggressive and sometimes moderate

E ... Aggressive


(8) _____, _____ DEALER RESPONSES (select 2) ... What did your dealer tell you when the car was brought in:

A .. Car ready .. Or ... Will be ready within one day.

B ... Parts are on order. One week estimate.

C ... Parts are on order. Two week estimate.

D ... Parts are on order. Three week estimate.

E ... Parts are on order. Estimate more than 3 weeks.

F ... Parts are on order. No idea of when they'll be in.

G ... Transportation, if needed, was provided for.

H ... Transportation, although needed, was not provided for.

J ... Comments _________________________


(9) 1st _____ 2nd _____ 3rd _____ 4th _____ COIL REPLACEMENT ... If your engine is a 1.8T, Did the dealer replace
your coil with the latest revision coil (Part # 06B-905-115-J for 1.8T -or- 06C-905-115-E for 3.0):

A ... Yes

B ... No

C ... Don't know


(10) 1st _____ 2nd _____ 3rd _____ 4th _____ 'ALL' COIL REPLACEMENT ... Did the dealer replace 'all' your coils with
the latest revision ignition coils?:

A ... Yes

B ... No

C ... Don't know


(11) - LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(12) - MILEAGE ... What was the mileage on your car when your coil failure occurred.

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(13) - WHEN ... In what 'month' and 'year' did this failure occur:

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(14) - CAR BUILD DATE ... When was your car built (month/year) ... (Look inside your driver door pillar for build date).
Write the date or write, "Don't know".

___________________________________________


(15) ______ FOLLOW-UP ... Will you be providing follow-up answers to any questions where "don't know" was your answer
on this survey:

A ... Yes

B ... No

C ... I'll try to remember to do so


(16) - VENTING AND CUSSING ... Add any comments below that you'd like to share:

______________________________________________


You can do even more by using the following:

Here's the AudiTalk email address:

auditalk@audi.com

Here's the NHTSA link:

 

glad to be back