Nav. system update.
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Joined: Feb 2016
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Nav. system update.
I bought a 2013 Audi A4 Prestige in Florida on the 11th and drove it back to North Carolina. During the trip, I noticed the nav. system (MMI 3G+) was making numerous mistakes with the routes I entered. Like the Tom Tom GPS I use in my pickup, it needed updating and it apparently hadn't been since the vehicle went into service in Nov. of 2012. Took it to the Audi dealer in Charlotte, NC and they told me the nav. update was $265 plus another $130 for them to install it. I asked them if they couldn't just sell me the update SD card and I'd install it myself. I'm a retired airline mech. and have done this hundreds of times over the years to airliners. They said I couldn't as the software had to be unlocked by an Audi dealer by communicating with the Audi website in Germany. I know I should have researched this more before I bought the car but would have never expected to be bent over to this acute angle financially for something that by all rights should be at no cost. My trucks GPS had lifetime updates when I bought it and it seems to me there should be some way around this gouging of the customer by Audi. If anyone has any advice, I'd appreciate hearing it. Thank you for your time.
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