2013 A6 Tranny TSB update done..Wow !
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From: Metro DC
In the absence of a safety issue (again, in which case we'd be talking about a recall rather than a TSB) or something that is known to cause a problem, Audi isn't likely to want to reimburse a dealer for warranty service done to a vehicle that an owner may not even notice or may think makes matters worse. If the work can be done as part of a general software update while the dealer has already got the car wired up to the shop computer, then yes, maybe.
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The software update did not completely eliminate the issue. I observed a big clunk either going from 2-3 or 3-2, it happened too quickly. This is the first time I'm seeing 2-3 or 3-2 jerk after driving the car for a year. I'm confident to say that the new software update is the root cause. I was going 40MPH, then slowed down until 3-2. I guess it is either I stepped on the gas pedal again before 3-2 or right after 2-3 that created the clunk. If this happens again, I will ask the dealer to restore the original software. It does not make sense to update the software that did not address the issue. Very disappointed. 
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As I reported a few weeks ago, when I started my 2013 A6 with about 3200 miles on it, I got a warning in the center dash screen "Transmission malfunction"! Car would not start. When I tried to start again, I got a message "OK to drive with malfunction"! I drove straight to the dealer, who said he had never seen that error message. On my drive to the dealer, all shifts in low gears were abrupt and delayed. I got a loaner, and returned the next day. Told they called factory, and was told to reprogram transmission, but I don't know what program was used. Issue resolved, and shift points now much better and smooth. I don't know if I was the first to report the issue, but it did lead to a TSB.
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That sounds encouraging. I've had the same vagueness with some occasional wandering off center and am going in for my 15k service next week. Looking forward to seeing what Audi has managed to accomplish with the update. Also hope to have the transmission software update done as well.
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Rough upshift from 1-2 under certain driving condition. i.e. 1-2 when no gas being supplied. The TSB delays the upshift and downshift. I have experienced rough 2-3 after the software update. Contacted the service manager and was told to give it some time to adapt and that the software cannot be downgraded.
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Rough upshift from 1-2 under certain driving condition. i.e. 1-2 when no gas being supplied. The TSB delays the upshift and downshift. I have experienced rough 2-3 after the software update. Contacted the service manager and was told to give it some time to adapt and that the software cannot be downgraded.
If I were "coasting" into the garage, and not paying attention it literally could result in hitting the workbench a the front of the garage.
Even if the TSB resolved that, I might not opt to do it if it could result in a rougher upshift.
jc