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Bluetooth Pairing Problem

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Old Apr 2, 2019 | 09:55 AM
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Default Bluetooth Pairing Problem

Hello, I have a 2017 AUDI A6 i recently purchased I am trying to pair my Iplone8 to the MMI system when i turn on bluetooth on my phone AUDA UH appears its suppose to say AUDI UHV when i try to connect I input the pin but the phone does not connect I took it to the dealer to check to see if there was an upgrade for the mmi but was told its current. does any one know why it saya Auda UH instead of AUDI UHV and why it wont pair. Tried Master reset on MMi but to know avail .Any help would be greatly appreciated.

Thank You

P.S. if this post is in the wrong section would a moderator please move it to the correct section. Thanks
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Old Apr 2, 2019 | 12:20 PM
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Originally Posted by Bobbyds1
Hello, I have a 2017 AUDI A6 i recently purchased I am trying to pair my Iplone8 to the MMI system when i turn on bluetooth on my phone AUDA UH appears its suppose to say AUDI UHV when i try to connect I input the pin but the phone does not connect I took it to the dealer to check to see if there was an upgrade for the mmi but was told its current. does any one know why it saya Auda UH instead of AUDI UHV and why it wont pair. Tried Master reset on MMi but to know avail .Any help would be greatly appreciated.

Thank You

P.S. if this post is in the wrong section would a moderator please move it to the correct section. Thanks
Maybe that is normal in your country but without posting your location then it’s impossible to determine.
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Old Apr 2, 2019 | 12:52 PM
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Located in the USA
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Old Apr 2, 2019 | 12:54 PM
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Sorry I forgot Located in the USA
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Old Apr 2, 2019 | 01:17 PM
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Originally Posted by Bobbyds1
Hello, I have a 2017 AUDI A6 i recently purchased I am trying to pair my Iplone8 to the MMI system when i turn on bluetooth on my phone AUDA UH appears its suppose to say AUDI UHV when i try to connect I input the pin but the phone does not connect I took it to the dealer to check to see if there was an upgrade for the mmi but was told its current. does any one know why it saya Auda UH instead of AUDI UHV and why it wont pair. Tried Master reset on MMi but to know avail .Any help would be greatly appreciated.

Thank You

P.S. if this post is in the wrong section would a moderator please move it to the correct section. Thanks
When you took it to the dealer why didn't you simply ask them to pair it for you? VS asking for a SW update.

Read the owners manual since the process for pairing to your phone is well documented.
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Old Apr 2, 2019 | 01:35 PM
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Originally Posted by Bobbyds1
Sorry I forgot Located in the USA
No problem and thank you but put your location under your logon name so you won’t have to post it every time you post.
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Old Apr 2, 2019 | 07:03 PM
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I did try to have them pair it they were stumped that it showed upas AUDA UH instead of AUDI UHV
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Old Apr 2, 2019 | 07:27 PM
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Originally Posted by Bobbyds1
I did try to have them pair it they were stumped that it showed upas AUDA UH instead of AUDI UHV
Is the MMI language set to US English or has it perhaps switched to something else (i.e. Romanian)? Also, did you purchase this vehicle from the dealer in question? If so, I'd drop it at their service shop and tell them that you require them to be able to pair a phone to it. If they can't do it, perhaps they need to do a LOT more troubleshooting.
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Old Apr 2, 2019 | 07:35 PM
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It’s in English and no I did not purchase from the dealer.
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Old Apr 3, 2019 | 03:54 AM
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Has any one ever see AUDA UH on an AUDI While trying to pair an Iphone to it
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