Jul 25, 2016, 01:03 PM

How-Tos on this Topic

Last edit by: IB Advertising

See related guides and technical advice from our community experts:

Audi How to Use SD Card<br>Step by step instructions for do-it-yourself repairs.

Browse all: Audi Q5 or Q7 Interior Guides

Copying Music to SD Card

Reply Subscribe

Thread Tools

Search this Thread

Apr 28, 2014 | 10:30 AM

#21

kaorisdad

Audiworld Junior Member

Joined: Mar 2014

Posts: 43

Likes: 0

From: San Marino, CA

Quote:

Originally Posted by snagitseven

These suggestions from Audi are not complete or accurate.

First, MP3 files are but one of several audio formats that are supported:
mp3 - MPEG 1/2 Layer 3
wma - asf - Windows Media Audio 8 and 9
m4a, m4b, AAC - MPEG 2-4

Second, although the manual states up to 32GB cards are supported, there have been many reports of 64GB SDHC cards being used successfully.

Third, the bit rate supported is up to max 320 kbit/s and 48khz sampling. Suggesting reducing the bit rate makes no sense.

Fourth, good luck with help from your dealer on this issue as suggested. They generally don't have a clue when it comes to these types of problems.

Yes, my specific problem was copying MP3s. Other formats are supported as you mention.

I have not reset my MMI. My problem was not pervasive enough for me to travel down that path. I agree that reducing the bit rate makes no sense as well.

I also agree, that asking the dealer to solve the problem is pointless.

I suppose there might be something in Audi's response that may help someone, but I sort of gave up - as I mentioned, my particular problems wasn't significant enough to warrant doing anything else other than deleting the song I was having problems with.

Apr 28, 2014 | 12:29 PM

#22

snagitseven

Super Moderator

Joined: Jul 2001

Posts: 13,980

Likes: 124

From: SE Massachusetts, U.S.

While I wouldn't place a lot of stock that rebooting the MMI will solve your issue, it's pretty simple and won't affect any of your settings. Might as well try it - only takes a minute or two.

Apr 29, 2014 | 05:05 AM

#23

vizwiz

Audiworld Junior Member

Joined: Dec 2013

Posts: 37

Likes: 0

Quote:

Originally Posted by snagitseven

From which source? SD card, Jukebox, USB device, all? If it doesn't play on one source, have you tried the song on another?

Did a little more checking. The music file itself is fine when I navigate to it directly via the folder structure. The problem only occurs when accessing from a playlist: looks like there may be a bug in the program I am using to generate those. I'll have to dig into it further.

Apr 29, 2014 | 04:55 PM

#24

vizwiz

Audiworld Junior Member

Joined: Dec 2013

Posts: 37

Likes: 0

Did some more debugging. Problem was indeed with the "Playlist Export" app I was using from the Mac App Store, which wasn't handling Album names with a ":" correctly. I sent a detailed bug report to the author, but for now a workaround is to just not store the music files in an Artist/Album/Track directory format, but a flat directory listing for each playlist instead.