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Old Aug 24, 2012 | 08:27 PM
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Default online destinations - audi connect

Hi,

Does anyone use the online destinations feature to send addresses to the car from google? I have used this a few times, and every single time, the car asks for an 8 digit PIN before I can retrieve them. By the time I find the PIN and type it in, I might as well just enter the address myself!

Have others needed to repeatedly enter the PIN?
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Old Aug 24, 2012 | 08:39 PM
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Originally Posted by mikem33
Hi,

Does anyone use the online destinations feature to send addresses to the car from google? I have used this a few times, and every single time, the car asks for an 8 digit PIN before I can retrieve them. By the time I find the PIN and type it in, I might as well just enter the address myself!

Have others needed to repeatedly enter the PIN?
Nope, I haven't run into that problem.
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Old Aug 24, 2012 | 11:49 PM
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Originally Posted by mikem33
Have others needed to repeatedly enter the PIN?
yup, do you keep removing your sim or something?

I don't use it much, but I've only done it twice. I think I removed the Sim card in between.
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Old Aug 25, 2012 | 04:45 AM
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I have used it 3 or 4 times, never had to re-enter the pin. That being said next month when my trial expires I will be putting in my Tru Sim, I will let you know if I have that issue then
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Old Aug 25, 2012 | 11:12 AM
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What is a Tru Sim? I just have the sim card they gave me when I purchased the car. Should I expect to be getting one?
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Old Aug 25, 2012 | 11:21 AM
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I use it as well... And generally I do not have to re-enter the pin, however it did ask me to re-enter it once (so I've had to enter it once initially, and one other time). I've probably used online destinations at least a dozen times, and all other times It works as expected.
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Old Aug 25, 2012 | 07:54 PM
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Originally Posted by Texas Audi
What is a Tru Sim? I just have the sim card they gave me when I purchased the car. Should I expect to be getting one?
Read this:

https://www.audiworld.com/forums/sho....php?t=2818216
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Old Aug 25, 2012 | 08:05 PM
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I have the Audi dataplan and do not remove the SIM at all. Looks like I should mention this to the dealer when my first service comes around....
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Old Aug 26, 2012 | 11:21 AM
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You know, it must be something else. I actually removed my sim for two days, then when I plugged it back in it never asked for the pin when I went to my Audi Destinations. I'm thinking resetting your MMI with the 3 buttons might be the reason?
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Old Aug 27, 2012 | 02:26 AM
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3 finger reset won't sort anything. The car should remember that you've used the Sim/phone before. I still get this problem ocassionally, but keep the pin stored in my phone in a note just in case.

I've been trying to get the full functionality working for over 2 years now and even Audi UK Customer service have stopped responding to my request for a status update. It's actually got worse recently where you can input a destination from Google Maps and that car takes you somewhere different.

Guess I need to start complaining higher before I order a MY2014 replacement :-)
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