A6 (C8 Platform) Discussion Discussion forum for the C8 Audi A6 produced from 2018

Smartphone Interface endless loop!

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Old Nov 1, 2024 | 07:39 PM
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Default Smartphone Interface endless loop!

I have a new 2024 S6. Took posession 1 week ago. For the life of me and the dealer tech, we cannot get past the final stage in setting up Smartphone Interface for wireless Android Auto. We go thru the entire set up process and get to the point that the phone says to select Anroid Auto on the car but we cannot because it is greyed out! Same thing happens with iPhone and Car Play. What the heck are we doing wrong? There is no issue with connecting the phone(s) to the car via Bluetooth nor wi-fi, so I think the MMI is functioning correctly. Thanks for the help!
Phine says select Android Auto on the car. Car shows yhe phone but it is grey. Sorry for the reflections!
Phone says select Android Auto on the car. Car shows the phone but it is grey. Sorry for the reflections!

Last edited by S6SPORT; Nov 2, 2024 at 03:47 AM.
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Old Nov 15, 2024 | 05:14 PM
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Originally Posted by S6SPORT
I have a new 2024 S6. Took posession 1 week ago. For the life of me and the dealer tech, we cannot get past the final stage in setting up Smartphone Interface for wireless Android Auto. We go thru the entire set up process and get to the point that the phone says to select Anroid Auto on the car but we cannot because it is greyed out! Same thing happens with iPhone and Car Play. What the heck are we doing wrong? There is no issue with connecting the phone(s) to the car via Bluetooth nor wi-fi, so I think the MMI is functioning correctly. Thanks for the help!
Phine says select Android Auto on the car. Car shows yhe phone but it is grey. Sorry for the reflections!
Phone says select Android Auto on the car. Car shows the phone but it is grey. Sorry for the reflections!
If anyone checks this post, the delivering dealer missed a TSB for several 2024 Audi models. Local dealer delivery tech took about 10 taps on the MMI and 2 minutes later knew exactly what was wrong. MmI updated per the YSB and now I can easily connect and switch between multiple phones in the vehicle!
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