A6 / S6 (C5 Platform) Discussion Discussion forum for the C5 Audi A6 and S6 produced from 1998-2004

Why is everything going wrong...

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Old Nov 14, 2000 | 05:07 PM
  #1  
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Default Why is everything going wrong...

Also see "what is Audi Certified"

Now my rear sunshade is not working.
My 2.8 only has 33,000 on it.
I just got it 1 month ago and was fine when purchased and is certified. But should I expect so much to go wrong with her.

I know this is unlike an Audi for I also own a A4
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Old Nov 14, 2000 | 05:17 PM
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Default Services times...

Saw your note below about waiting until January.

Let me tell you, my dealership has VASTLY IMPROVED the time it takes to get an appointment. Back in September, it 3 weeks to wait for an oil change. Now, I see to be able to get in the day after I call.

They said they were hiring more mechanics. I guess they did.

My point is, not to rub this in your face, but to metion that there were quiet a few, me included, people moaning about wait times for service.

Each dealership is different, obviously. Though January does sound a little ridiculous.

What part of the country are you in?
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Old Nov 14, 2000 | 05:23 PM
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Default Good ol' Northern VA

I just feel that since I recently bought the car and although used they should want me to be a happy customer. And would want to get me taken care of. Agree?
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Old Nov 14, 2000 | 05:27 PM
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Default BTW: Here's the Audi Warranty stuff

<center><img src="http://pictureposter.audiworld.com/AudiWorldPics/2000/audipack.jpg"></center><p>The items on the left are what I received in the mail, all came in that box. The item on the right (5 75) is what I received at the dealership when I purchased my car.
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Old Nov 14, 2000 | 05:28 PM
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Default

I'm in New England..shoot I was going to tell you try my local dealer...
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Old Nov 14, 2000 | 05:33 PM
  #6  
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Default A funny story...

I won't name my dealer since, I'm happy with them right now.

BUT...when I came to pickup my car. The salesman hands me one key (broken key ring no less). I say I thought it came with two keys, etc. He says well it's "pre-owned" so that's how it is. I grit my teeth, and leave as I've already signed the papers.

The next day, I contact the dealership customer service person, and explain that when I buy this caliber car, used or not, I expect certain things, and not little gottchas.

Customer service and the sales manager rectified the problem the next day.

Point: Little stupid things like this leave a bit of a sour taste. I'm happy it was resolved, but fact is it shouldn't have happened period. Not on an Audi Certified car at least.
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Old Nov 14, 2000 | 05:50 PM
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Default Told me the same thing...

Geez are these dealers related
They gave me one key too. and three floor mats.
Got them to give me a new set of floor mats and order me two keys but with a hassle.
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Old Nov 14, 2000 | 05:52 PM
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Default Just moved from New England

And continue to go up there quite a bit
Through Providence RI, The Cape, and all around the Boston area

Was up there last week in fact
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Old Nov 14, 2000 | 08:55 PM
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Default If you want the dealer name e-mail me.

I don't want to post it, because though I am happy, some of my remarks have been negative.
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