Request for help Seat memory & MMI update
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AudiWorld Member
Joined: Jan 2015
Posts: 158
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From: MA
Request for help Seat memory & MMI update
Hello all,
I had my 10k service yesterday and at that time they performed a MMI software update which rendered my memory seats to no longer function. Meaning the red LED light on the driver's side remains off and neither button 1 or 2 moves the seats into position, additionally the easy entry / exit now doesn't work which I believe is also tied into the seat memory. I believe this is due to either the MMI update or the battery being disconnected during service. Regardless I have attempted to reset the "boundaries," of the driver's seat to remedy the issue without any success. So I must be doing something wrong. Does anyone have a specific insight into a fix? Thank you in advance.
I had my 10k service yesterday and at that time they performed a MMI software update which rendered my memory seats to no longer function. Meaning the red LED light on the driver's side remains off and neither button 1 or 2 moves the seats into position, additionally the easy entry / exit now doesn't work which I believe is also tied into the seat memory. I believe this is due to either the MMI update or the battery being disconnected during service. Regardless I have attempted to reset the "boundaries," of the driver's seat to remedy the issue without any success. So I must be doing something wrong. Does anyone have a specific insight into a fix? Thank you in advance.
Last edited by duffer5; Oct 25, 2020 at 10:18 AM.
AudiWorld Member
Joined: Mar 2020
Posts: 83
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From: Florida
remedy from A6 forum that may work on your car
Dealer did the update 2 weeks ago and I also had the same issue with the memory seat function. I noticed it while picking up the car so the service advisor immediately performed the seat reset on the parking lot. It was basically series of combination of changing seat's position. He was moving the seat forward, back, tile down and up the seatback and then it memory seat function worked.
Thread Starter
AudiWorld Member
Joined: Jan 2015
Posts: 158
Likes: 24
From: MA
Thank you for the reply. I did indeed have to take it back to the dealership to remedy. All is good now. I would suggest checking your seat memory prior to leaving the dealership after an MMI upgrade.
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