Dealer says they can't fix the 3G iPhone volume problem in our 2008 A3 2.0...
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Dealer says they can't fix the 3G iPhone volume problem in our 2008 A3 2.0...
We are not able to turn the volume up enough to hear anyone speaking if we are going above 20 mph. Even then it can be hard to hear.
The dealer keeps saying its an iPhone software problem but we have the latest firmware and the phones work fine in our 09 TT - we can crank the volume way up if needed when someone calls. Also, our iPhones worked just fine with the A3 for the first few months we had the car, then one day the volume control stopped working.
Any ideas? I am getting frustrated as this is the second round on this with the dealer. For service to say it can't be fixed is really bad. Audi shouldn't sell a new car with a feature and then claim it can't be fixed when it doesn't work. Some people would call this fraud.
The dealer keeps saying its an iPhone software problem but we have the latest firmware and the phones work fine in our 09 TT - we can crank the volume way up if needed when someone calls. Also, our iPhones worked just fine with the A3 for the first few months we had the car, then one day the volume control stopped working.
Any ideas? I am getting frustrated as this is the second round on this with the dealer. For service to say it can't be fixed is really bad. Audi shouldn't sell a new car with a feature and then claim it can't be fixed when it doesn't work. Some people would call this fraud.
AudiWorld Member
Joined: Apr 2004
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the bluetooth module can be updated
the dealer can reflash the firmware bluetooth module, but if it worked before, than it sounds like the module has become defective. the reflash was meant to resolve some units draining the battery though.
you could test your phone with another A3 that they may have on the lot to replicate the problem, just to prove its not a model issue (it works in your TT) if it can not be replicated in a newer A3, than your unit is defective and should be replaced.
you could test your phone with another A3 that they may have on the lot to replicate the problem, just to prove its not a model issue (it works in your TT) if it can not be replicated in a newer A3, than your unit is defective and should be replaced.
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From: Silicon Valley
It works fine in my 2007 A3 with my 1st gen iPhone, so as audibmi says....
maybe you can find a way to demonstrate that it's not a model issue. Know any other A3 owners in your area?
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Your problem is....
...that you are not stepping on the gas hard enough. More gas would get you below that "20 mpg"...
Sorry - I couldn't resist.
It sounds like your BT module has bit the dust. Try a different dealer...
Sorry - I couldn't resist.
It sounds like your BT module has bit the dust. Try a different dealer...
Thread Starter
AudiWorld Senior Member
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Mechanic says he can't replace BT unit unless he has a fault code....
This is the second dealer I have brought the car to to tr to get the problem fixed so I let the guy have it.
I pretty much told him to replace the unit because nothing else is working and I am sick of not being able to use my phone as promised on a 30k car. I am also tired of Audi saying nothing can be done which is a really bad way to treat customers. If you sell a feature then deliver on it.
I have heard that many of the 06/07 models were lemons and I am starting to worry about having constant problems with this car.
I pretty much told him to replace the unit because nothing else is working and I am sick of not being able to use my phone as promised on a 30k car. I am also tired of Audi saying nothing can be done which is a really bad way to treat customers. If you sell a feature then deliver on it.
I have heard that many of the 06/07 models were lemons and I am starting to worry about having constant problems with this car.
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AudiWorld Senior Member
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Would the bluetooth firmware update by chance, tone down the shrieking connect/disconnect chime?
From inside the house, my wife doesn't hear my car pull-up in the evening, but she does hear my phone disconnect when I shut-off the engine.
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Re: Mechanic says he can't replace BT unit unless he has a fault code....
You can try the following if you have access to Vag-Com:
Adapation #77, channel 128 from 000 to 006 to increase the telephone volume by 6 decibels.
Also try to increase the volume on your phone itself.
Adapation #77, channel 128 from 000 to 006 to increase the telephone volume by 6 decibels.
Also try to increase the volume on your phone itself.
AudiWorld Member
Joined: Apr 2004
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Some say it's a function of your phone
Try switching to another phone:
http://audiforum.us/multimedia/9520-fixed-very-loud-bluetooth-connection-chime-fixed.html
Or you could try lowering the volume on the radio/ RNS-E when upon hearing the chime.
http://audiforum.us/multimedia/9520-fixed-very-loud-bluetooth-connection-chime-fixed.html
Or you could try lowering the volume on the radio/ RNS-E when upon hearing the chime.