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Camera View Weirdness

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Old Sep 1, 2023 | 09:10 AM
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Default Camera View Weirdness

New owner of a 2019 with a 10/2019 build date. I searched and didn’t find anything.
My rear view/360 camera only seems to activate about 50 % of the time when I shift into reverse and when it does it takes about 10-15 seconds to render the car animation in the 360 view or sometimes the car animation never renders. When the cameras don’t activate I still get the sensor view, just no camera image.

is there a trick to this or is something funky going on with my particular car. I am the second owner and I purchased at carmax so I have a 4 month warranty on the car. Car has 45k miles and seems well maintained, only real issue is with the rain sensor but I’m pretty sure that is due to a poor job installing a new windshield prior to my purchase that carmax is making right(I think it needs a new gel pack for the sensor)

Last edited by toomanymc; Sep 1, 2023 at 09:12 AM.
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Old Sep 1, 2023 | 12:04 PM
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You should run your VIN against software recalls on the Audi website. It sounds like your vehicle is missing a very important update that solves this issue and many more glitches.
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Old Sep 1, 2023 | 01:52 PM
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Originally Posted by AudiDan2018
You should run your VIN against software recalls on the Audi website. It sounds like your vehicle is missing a very important update that solves this issue and many more glitches.
I already checked my VIN and there are no outstanding recalls or service campaigns but I didn’t look at TSB’s. I will check and see if any apply to the camera as I am still under warranty.
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Old Sep 1, 2023 | 04:15 PM
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Mine (also a mid-to-late 2019 build) does this as well (but not with the frequency that you describe). I find that it happens most often when I shift into reverse too quickly after powering the car on. I also have no pending TSBs, software is up-to-date as far as I am aware.
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Old Sep 1, 2023 | 05:53 PM
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Originally Posted by skaven81
Mine (also a mid-to-late 2019 build) does this as well (but not with the frequency that you describe). I find that it happens most often when I shift into reverse too quickly after powering the car on. I also have no pending TSBs, software is up-to-date as far as I am aware.

I was kind of thinking it might have something to do with that. It does seem to happen most often when parallel parking or 3 point turns. One of my theory’s is that it happens if I shift into reverse without making a “full stop”.

When it happens if I shift into D than back to R it works fine or if I push the camera button off than back on.

more I think about it the more your theory fits, they did update the MMI after 2019 to one with more processing power

Last edited by toomanymc; Sep 1, 2023 at 05:55 PM.
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Old Sep 1, 2023 | 06:18 PM
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Originally Posted by toomanymc
New owner of a 2019 with a 10/2019 build date. I searched and didn’t find anything.
My rear view/360 camera only seems to activate about 50 % of the time when I shift into reverse and when it does it takes about 10-15 seconds to render the car animation in the 360 view or sometimes the car animation never renders. When the cameras don’t activate I still get the sensor view, just no camera image.

is there a trick to this or is something funky going on with my particular car. I am the second owner and I purchased at carmax so I have a 4 month warranty on the car. Car has 45k miles and seems well maintained, only real issue is with the rain sensor but I’m pretty sure that is due to a poor job installing a new windshield prior to my purchase that carmax is making right(I think it needs a new gel pack for the sensor)
I just got used to it happening on occasion. For me, shifting from R to D and back to R would fix the problem whenever it cropped up.
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Old Sep 1, 2023 | 08:06 PM
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Originally Posted by toomanymc
I was kind of thinking it might have something to do with that. It does seem to happen most often when parallel parking or 3 point turns. One of my theory’s is that it happens if I shift into reverse without making a “full stop”.

When it happens if I shift into D than back to R it works fine or if I push the camera button off than back on.

more I think about it the more your theory fits, they did update the MMI after 2019 to one with more processing power
That makes me wonder if you have in fact received all the updates, because that's a behavior change I very much remember having to adjust to after one of the (I believe) battery updates, where before I could do a pretty casual/quick change into reverse, after the update if I tried that it simply would stay in drive, and I had to change my habits to fully push down on the brake pedal before the vehicle will let me shift into reverse (its something that sticks out to me because I had very much developed a muscle memory of shift into reverse a certain way, it took some time for me to adjust, with post-software update definitely requiring a full stop).

Edit - just because I remembered I had posted about it at the time, I can see this change happened with the 93M3 update; https://www.audiworld.com/forums/aud...#post25680107; and now that I think about it I did used to get either the sensor view or even sometimes just a black screen when shifting into reverse, not quite 50% of the time but with some frequency, but I can't remember the last time that's happened to me so maybe this (or some other) update did address that too

Last edited by Brock Tune; Sep 1, 2023 at 08:45 PM.
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