Hi all - looking for anyone having a similar experience. 2021 SQ8 Prestige with Sport suspension/4 wheel steering, and all options boxes checked, with ~28k miles. My steering wheel gradually started to be off-center until it was about 10 degrees turned to the left. I took the car to the dealer and they said they would do an alignment to the tune of $200. They did the alignment and when I got the car back, the steering wheel was centered, but now the car actually pulled to the right (where it didn't even pull before). I took it back and the right rear was out of tolerance. They redid the alignment on their dime, and the car was great and came in to green spec... for about a month/3-400 miles. Literally overnight, and without hitting any bumps, curbs, etc. the car starts pulling to the right again. ?!

So rather than repeat what is not working, I took the car to a high quality 3rd party Audi specialist for yet another alignment. Both rears were out of tolerance as well as the right front. Further, the tech, who had been a shop foreman at the local Audi dealer before working here, noted that the ride height was 15mm off. (trying to get more details on this as we speak). He also stated that it took two guys really pulling on the suspension to get things re-aligned properly and it was a non-trivial deal. He explained that there is a two step process to an alignment that requires calibrating/setting the ride height with a scan tool, as well as doing the physical caster/camber adjustments, and that if they did not do this at the dealer, it may have been part of the issue. Unfortunately at the 3rd party shop, they did not have a scanner for an SQ8 (on order) to do the ride height adjustment/calibration. Now, I guess I'm forced back to Audi...

Seems like we've opened Pandora's box on adjustments with this complex system... anyone else running into this kind of issue?

 

alignment for our cars at Audi should be $500+ since has Rear wheels steering, they have to use the scan tools lock the rear steering and height then put the car in alignment mode.

my alignment is off since day 1, my car went thru 3 alignment and finally got it right after i did some adjustment myself.