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Old Mar 31, 2011 | 08:03 AM
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Default Bluetooth issue
Hi, I have a new 2011 Q5 and a Blackberry Tour. When I paired my blackberry with the Q5 via bluetooth at the dealer it worked perfectly. Now it won't work. It's worked for a few hours here or there, but for the most part it just won't pair up anymore. I know how to enable bluetooth on my phone but it just keeps disabling once in the car. Has anyone experienced this? I'm fairly certain the problem is with the Blackberry (which I can't wait to get rid of), but was just curious if anyone else had the same issue and fixed it (short of getting a new phone)?

I tried to update to the new OS for Blackberry but apparently the Tour is not a candidate for the upgrade.

Thanks.
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Old Mar 31, 2011 | 08:29 AM
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My BB Torch works fine ...

My BB Bluetooth Options:
1). Bluetooth = On
2). Discoverable = No
3). Under the "Paired Devices" = 'Audi MMI 8138' should be visible.
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Old Mar 31, 2011 | 10:54 AM
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Originally Posted by somf
My BB Torch works fine ...

My BB Bluetooth Options:
1). Bluetooth = On
2). Discoverable = No
3). Under the "Paired Devices" = 'Audi MMI 8138' should be visible.
Do you keep your bluetooth on all of the time (on your blackberry that is)? I found it was eating my battery so I was disabling it when I wasn't in the car, that's when all of the issues started.

Thanks.
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Old Mar 31, 2011 | 05:27 PM
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I have the BB Curve, and keep the Bluetooth on all of the time. Haven't had any issues.
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Old Mar 31, 2011 | 06:03 PM
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I have the same way, keep my BB Curve bluetooth on all the time and its works fine for me
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Old Apr 1, 2011 | 06:40 AM
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somf
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Originally Posted by sjuhawks19
Do you keep your bluetooth on all of the time (on your blackberry that is)? I found it was eating my battery so I was disabling it when I wasn't in the car, that's when all of the issues started.

Thanks.
Yes I keep my "Bluetooth" turned on all the time.
I recently just switched from the BB Curve to the BB Torch and I agree with you that battery life is shorter with the BB Torch.
I do not think that the battery burn rate is caused by the Bluetooth feature since it is only activated when you are in the car and the BB syncs with the Q5.
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Old Apr 3, 2011 | 04:29 AM
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We have had a major issue with a Blackberry Bold and our Q5. It pairs OK, but a day or so the address book and call logs do not transfer over. Then, after a week or more, the Bluetooth part of MMI seizes all audio, thinking a call is connected, when in fact it is not. Been back to the dealer twice, it's the phone.

You need remove any pairing attempts that may be still in the Blackberry and the car.

If you are on Verizon, do a *228, option 1 to reprogram the phone.

Then, pull the battery on the Blackberry, wait a few minutes, and replace it.

Then, do a reset on the MMI system, it's in the manual.

Then pair the car and phone, and it will work. For a while...
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Old Apr 5, 2011 | 07:04 AM
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Originally Posted by A4_in_CT
We have had a major issue with a Blackberry Bold and our Q5. It pairs OK, but a day or so the address book and call logs do not transfer over. Then, after a week or more, the Bluetooth part of MMI seizes all audio, thinking a call is connected, when in fact it is not. Been back to the dealer twice, it's the phone.

You need remove any pairing attempts that may be still in the Blackberry and the car.

If you are on Verizon, do a *228, option 1 to reprogram the phone.

Then, pull the battery on the Blackberry, wait a few minutes, and replace it.

Then, do a reset on the MMI system, it's in the manual.

Then pair the car and phone, and it will work. For a while...
I appreciate the thorough response and this did allow me to pair my Blackberry to the Q5. However when I got back into the Q5 later the Blackberry once again disabled the Bluetooth and wouldn't allow me to enable it. This phone is awful, I will never buy Blackberry again.
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Old Apr 5, 2011 | 09:14 AM
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Did you happen to have wifi enabled on your BlackBerry? Would it improve if you disable wifi? Since both use 2.4GHz band, I've heard complains about interference before, especially when both are searching for signal/pairing etc
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Old Apr 6, 2011 | 07:11 AM
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My Blackberry doesn't have WIFI on it, so it's not that. Thanks though.
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