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Burning Oil ?

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Old Dec 13, 2015 | 11:05 AM
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Default Burning Oil ?

I recently had my first oil change and within 2 weeks the car warned me I was low on oil. Brought it back to the station and had them check it out and they said it was OK and the warning light stopped flashing. Then today I received the same warning and it appeared I really did need oil. At the station the attendant claimed that the car just naturally burns oil as he claimed all German cars did. Prior to my oil change I hadn't any issue with burning oil, why then after 5000 miles ! Makes no sense !
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Old Dec 13, 2015 | 11:10 AM
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Who changed the oil? Did they use the correct oil? How many miles on the vehicle being discussed? What model year?
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Old Dec 13, 2015 | 12:17 PM
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2015 Audi Q5 S-Line 3.0 , 6000 miles, Synthetic Oil . I had the oil changed at a local oil change center that I've used for years with my previous vehicle.
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Old Dec 13, 2015 | 12:20 PM
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Originally Posted by Awdi504
2015 Audi Q5 S-Line 3.0 , 6000 miles, Synthetic Oil . I had the oil changed at a local oil change center that I've used for years with my previous vehicle.
So, which particular oil did they use and which particular filter?

Most of these quickie lube centers are notorious for using the lowest cost API oils which is totally not what your Q5 needs. Same goes for oil filters.
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Old Dec 13, 2015 | 12:46 PM
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My thoughts align with Pete's. Your car is gonna drink oil like a Russian sipping vodka at a New Year's party! They most likely used an "energy-conserving" 5W30 that's too thin for your engine.


To maintain warranty, if that's a concern, the car needs to use a 502.00 spec oil. Until that's achieved, all bets are off.


You need to identify what they poured into our car before you declare there's a problem.
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Old Dec 14, 2015 | 01:01 AM
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Thanks guys ! Here's the skinny, bill states that I received " not a M966 Oil Filter " but " Special Oil Filter $20" , implying that it was not thieir "normal" filter. As for the oil it was "Castrol Synthetic 5W30" of which I was charged for the oil and additionally charged for what is labeled " Synthetic Oil Change" at $32 ! Hell, if I even understood their itemized bill when they did the oil change! Mileage at the time was 4763 mi., so now I'm at I believe 6100+mi. Someone or thing has some 'splaining to do !!

Last edited by Awdi504; Dec 14, 2015 at 01:03 AM.
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Old Dec 14, 2015 | 04:27 AM
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Find and independent mechanic that works on German cars. Oil changes build a relationship as a regular customer, then when you have a major issue, they will take care of it quick.

Go get the proper oil and filter. Burning that much oil will foul the plugs and create a lot of deposits on the valves and combustion chamber, that on a direct injected engine, won't go away very quick.

Honestly, I wouldn't use a cheap oil change place on any modern car. They are all getting a lot more sensitive because of higher performance and light piston rings to increase economy.
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Old Dec 14, 2015 | 06:05 AM
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So I'm guessing you didn't have an Audi dealer nearby to do your free oil change?

...and yeah, find an indy that understands Audi's special requirements.
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Old Dec 14, 2015 | 06:39 AM
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Not to ask an obvious question, but do you regularly park where you'd see oil if it was leaking? Or, have you looked under the car to see anything obvious?

I've lost count of the number of times I've seen drain plug or filter tightening be the reason for losing oil from oil change places...especially if it's a car they aren't normally used to working on. When it's all you do all day long, you can crank through almost on just muscle memory for "standard", high volume car models you've done 100 times before. It seems drop-dead simple to tighten stuff up, but throw an unusual car in the mix, and chances for mistake get higher.

My $0.02 based on being around way too much of that stuff through HS and college...
Good luck
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Old Dec 14, 2015 | 06:51 AM
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Thanks all, I'm going the watch the situation carefully and if the issue continues I'll start using an Audi dealer exclusively ! Frankly, I didn't think a oil change would be a major issues!
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