Exploding sunroof!
03-19-2019, 12:52 PM
#1
AudiWorld Newcomer
Thread Starter
Exploding sunroof!
Driving along quiet country road today, no traffic around... and heard loud gunshot/explosion noise! Mind thinking I was in a wreck, but realized no still driving and no impact.... looked up and saw sunroof had exploded! Literally no sunroof over front compartment ... luckily shade was drawn so no glass got on me. What the heck!!!! Looking it up and finding others similar instances for all makes and models with newer, larger sunroof/moon roofs. Towed into service center and said looking into it and might be from rock and I’ll need to use my insurance. BS!!!!! No rock maybe large boulder would have caused this damage! I want Audi warranty to cover it, not my fault in anyway! Anyone else same issue????? Advice????? Hopefully Audi takes responsibility 🙏
03-19-2019, 01:15 PM
#3
Driving along quiet country road today, no traffic around... and heard loud gunshot/explosion noise! Mind thinking I was in a wreck, but realized no still driving and no impact.... looked up and saw sunroof had exploded! Literally no sunroof over front compartment ... luckily shade was drawn so no glass got on me. What the heck!!!! Looking it up and finding others similar instances for all makes and models with newer, larger sunroof/moon roofs. Towed into service center and said looking into it and might be from rock and I’ll need to use my insurance. BS!!!!! No rock maybe large boulder would have caused this damage! I want Audi warranty to cover it, not my fault in anyway! Anyone else same issue????? Advice????? Hopefully Audi takes responsibility 🙏
I doubt Audi will take any responsibility for it, but you'll get it covered under insurance. From an engineering perspective I can totally understand why a sunroof can explode, think the metal fatugue and changes when the car is in movement against a glass structure. Good luck and let us know how it goes. BTW, this is pretty interesting: https://www.consumerreports.org/car-...nger-overhead/
03-19-2019, 01:35 PM
#4
AudiWorld Super User
Glass is not going to be a warranty-able item.. you cannot prove it was a manufacturer defect at this point, and you'd be surprised.. glass dont break from the size of the object impacting it, a small piece of ceramic can destroy automotive glass without much effort.. its about force over area, particularly a large force on a tiny area.
Last edited by dreadlocks; 03-19-2019 at 02:48 PM.
03-21-2019, 07:12 AM
#5
AudiWorld Newcomer
Thread Starter
Sunroof exploded
So still waiting for response from Audi... been 2 days and car not looked at yet. Does anyone know if they replace with exact same sunroof as original, and anyone hear of this happening more than once to a vehicle or just one time experience 😵😵!
03-25-2019, 09:00 AM
#6
AudiWorld Member
Yuck, that's pretty scary! Consumer Reports had an article about this sort of thing:
https://www.consumerreports.org/car-...nger-overhead/
It's hard to tell what your options are...
https://www.consumerreports.org/car-...nger-overhead/
It's hard to tell what your options are...
05-02-2019, 12:18 PM
#7
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Same thing just happened to me today on my 2017 A4. I hope Audi takes responsibility - this should not happen. Thankfully, my shade was drawn as well, but still scary.
Driving along quiet country road today, no traffic around... and heard loud gunshot/explosion noise! Mind thinking I was in a wreck, but realized no still driving and no impact.... looked up and saw sunroof had exploded! Literally no sunroof over front compartment ... luckily shade was drawn so no glass got on me. What the heck!!!! Looking it up and finding others similar instances for all makes and models with newer, larger sunroof/moon roofs. Towed into service center and said looking into it and might be from rock and I’ll need to use my insurance. BS!!!!! No rock maybe large boulder would have caused this damage! I want Audi warranty to cover it, not my fault in anyway! Anyone else same issue????? Advice????? Hopefully Audi takes responsibility 🙏
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05-02-2019, 01:36 PM
#8
AudiWorld Newcomer
Thread Starter
Re: Amy exploding sunroof
Sorry to hear that happened to you. It is scary and should not be covered by YOUR insurance but by the Audi warranty! There is so much info out on these sunroofs exploding... just google “exploding sunroofs” and you’ll find numerous articles. I helped our local news to story on it (look up KGW-TV Portland channel, Chris Willis news anchor). It’s amazing how often this is happening.... don’t back down to Audi, make them fix it.
05-02-2019, 11:00 PM
#9
AudiWorld Member
Try your vehicle insurance. Tell them a truck sent a rock on your vehicle and hit the sunroof. I just had my windshield replaced under my insurance last week. My deductible was $100.
05-03-2019, 02:55 AM
#10
Whats amazing to me is Audi always says it's impact causing the breakage, but if you watch the video of the hail damage in Texas, every car had smashed front and rear windows, but none had broken sunroofs...