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Dension / Device Error Missing Answer for Notification 0x413

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Old Feb 9, 2008 | 10:07 PM
  #1  
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Default Dension / Device Error Missing Answer for Notification 0x413

Dear all,

Has anybody experienced such problem with the Dension gateway 500. This message comes up after a while on the front screen. Music continues to play but would not allow to access the menu.

After switch off and quite some rest, it will restart as normal until suddenly this error message may appear again.

This happened with software 2.02. I upgraded to 2.08 and it still happens.

I am grateful for any advise.

Thanks,
Fish1001
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Old Feb 10, 2008 | 04:03 AM
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Default Did you post/open a ticket at dension support?

I have not had that issue, my dension GW 500 was installed in Dec 2007.<ul><li><a href="http://support.dension.com">http://support.dension.com</a</li></ul>
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Old Feb 10, 2008 | 04:57 AM
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Default Re: Did you post/open a ticket at dension support?

Yes, this was done but no solution so far could be provided by them hence I ask if anyone had this problem and knows how to solve.
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Old Feb 10, 2008 | 04:59 AM
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Default Re: Did you post/open a ticket at dension support?

Yes, this was done. They have answered without knowing the problem and no solution, hence my request if anybody faced same problem.

Tks,
Fish1001
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Old Feb 10, 2008 | 08:02 AM
  #5  
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Default Try navplus if you haven't yet

Also post at the A6C6 and A8D3 forum since they have MMI and many owners have dension GW 500.
Good luck<ul><li><a href="http://www.navplus.us">http://www.navplus.us</a</li></ul>
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Old Feb 11, 2008 | 09:35 AM
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Default Re: Dension / Device Error

i had that myself i was told to try the reset button i had to do this about 3 or 4 times then it worked it has been fine since then.
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Old Feb 14, 2008 | 10:23 AM
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Default I did start a post at navplus in the Audi MMI section

first reply states possible module vs fiber optic problem<ul><li><a href="http://www.navplus.us">http://www.navplus.us</a</li></ul>
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Old Feb 14, 2008 | 03:47 PM
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Default Hard disk

Are you using a hard disk full of MP3's.
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Old Feb 16, 2008 | 07:45 AM
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Default Re: Dension / Device Error

Dear Pauln,
Great, thanks, I shall try that. I am using the Ipod and no harddisk.
Thanks,
Fish1001
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Old Nov 3, 2008 | 06:37 AM
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Default Problem will be solved when you upgrade to 2.15

<ul><li><a href="http://support.dension.com/support-center/index.php?x=&amp;mod_id=2&amp;id=110">http://support.dension.com/support-center/index.php?x=&amp;mod_id=2&amp;id=110</a</li></ul>
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