RS4 (B7 Platform) Discussion Discussion forum for the B7 Audi RS4

Coating on MMI screen problem

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Old May 8, 2008 | 05:58 AM
  #1  
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Default Coating on MMI screen problem

OK I get an award for SUS, Stupid User Syndrome. I used a Zeiss eyeglass cleaning cloth which had isopropyl alcohol in it on my MMI screen and it looks awful. Took it to my dealer and they said the whole entire system had to be replaced. I have asked Audi to research if I can clean it some way to get the coating off or just replace the screen, not the whole system; they haven't gotten back to me yet. Meanwhile I found www.photodon.com which has the right cleaner for an LCD screen, am waiting for delivery of that. They also have a PROTECTION cover for it...gee wish I had thought of that before. Has anyone else had this experience and what did you do? I'm afraid to keep fiddling with it until I do the right thing...I have a post it on that says "Do not fiddle with this." HELP!
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Old May 8, 2008 | 06:22 AM
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Default Had a similar problem and used Adam's Glass Cleaner. Worked perfectly....

I initially had the car cleaned by a "professional" and they put some interior leather/vinyl dressing on everything, including the NAV screen. It had a nasty film on it that I thought was permanent. Many people say don't use any cleaning chemicals on the screen as it may ruin it, but I figured I'd try glass cleaner before replacing the screen. The screen looks perfect now.
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Old May 8, 2008 | 06:32 AM
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all i've ever needed for the NAV screen is a microfiber rag to wipe off the dust.
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Old May 8, 2008 | 06:34 AM
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another female on the RS4 boards?!?
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Old May 8, 2008 | 06:43 AM
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Default Re: Had a similar problem and used Adam's Glass Cleaner. Worked perfectly....

Did it remove the coating or restore it? I think the coating has been damaged and needs to be removed. Thanks.
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Old May 8, 2008 | 06:51 AM
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you might want to take some pics and post those. of the screen, that is.
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Old May 8, 2008 | 07:21 AM
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Default i'd say you are right about the coating. try stoners glass cleaner and a microfiber

if that doesn't make it look perfect the anti-reflective (AR) coating is damaged. next option is to clean it again and apply screen protecting film to mask the coating failure. should cover it up nicely.

stoners is available at any autoparts store.

film screen protector is available at any best buy type place. custom sizes should be available online if you can't find a sheet large enough and want to cut to fit.
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Old May 8, 2008 | 07:35 AM
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Default Good idea here is a pic...

<center><img src="http://pictureposter.audiworld.com/148925/dscn2782.jpg"></center><p>Sorry it's blurry but to get close enough it turned out that way.
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Old May 8, 2008 | 07:39 AM
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Default I agree but how do I remove the coating safely?

I'm afraid to do anything until I know the right answer. I agree the best thing to do is remove the coating and add a new anti glare protector, but I've tried to clean it more and it just looks worse so I'm trying to leave it alone until I know what will remove the coating.
Thanks for your help
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Old May 8, 2008 | 07:43 AM
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Default Are you sure Stoner's will REMOVE the coating?

I'm afraid to "try" anything until I know it will work.
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