S4 (B8 Platform) Discussion Discussion forum for the B8 Audi S4 produced from 2009-2016

windshield replacement

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Old Jul 17, 2015 | 07:53 AM
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Default windshield replacement

I got a hairline crack in my windshield. I noticed it after a car wash one day. Not sure if they did it but it doesn't really matter. I'm hesitant to go with most places found on Yelp because I think they just use the cheapest piece of glass they can find. Audi/VW uses special acoustic glass.

I ended up calling the nearest dealership and got quoted $446.96 plus $250 for labor (California, I know). I have a $500 deductible on my glass coverage. The dealer ordered the part for me and I'll get it installed next week.
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Old Jul 17, 2015 | 08:57 PM
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Make sure you ask for an acoustic window replacement. There is a difference in the sound it cuts down.
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Old Jul 18, 2015 | 03:46 AM
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I think you did the right thing.
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Old Jul 18, 2015 | 04:12 AM
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Be sure they include a new gel pack for the rain sensor or it will not work correctly. Most Audi dealers know this but I've seen it happen where it got missed and another visit was required to correct it.
BTW, the price for the OEM looks right but the install cost seems high. Should be a one hour job or about $135-150. Most glass installers even come to your home and do it in that amount of time.
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Old Jul 18, 2015 | 09:04 AM
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I had mine replaced last month by Safelife and they used OEM Audi Acoustic glass.
I went to my local Audi dealer and they did not offer this service. They told be they also use Safelife.
I have USAA for auto insurance and luckily, they didn't give me any troubles about using the OEM glass.
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Old Jul 18, 2015 | 12:05 PM
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True. Almost all dealers will sublet out the installation to a glass company. Perhaps that dealer prev mentioned is padding their cost up from the glass installer which could explain that $250 install pricing.
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Old Jul 18, 2015 | 07:23 PM
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The dealer said they ordered the glass from Audi/VW and it would be an OEM part number.
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Old Jul 19, 2015 | 07:55 PM
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Originally Posted by snagitseven
True. Almost all dealers will sublet out the installation to a glass company. Perhaps that dealer prev mentioned is padding their cost up from the glass installer which could explain that $250 install pricing.
It would appear the dealer is also marking up the glass as well. MSRP for a 2010 windshield is showing between $411 and $417.... We also had our windshield replaced at our house and it was a little over $150.
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Old Jul 20, 2015 | 03:21 AM
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Originally Posted by Mrclopec
It would appear the dealer is also marking up the glass as well. MSRP for a 2010 windshield is showing between $411 and $417.... We also had our windshield replaced at our house and it was a little over $150.
His $446 quote probably included the sales tax.
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Old Jul 20, 2015 | 12:27 PM
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Yeah, it's not cheap to run a car dealership in San Francisco with minimum wage at $15. It's well understood shop labor rates are over $200 per hour in the city, and $150 outside.
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