No Sirius Radio Fix Yet "currently unavailable"
Thread Starter
AudiWorld Junior Member
Joined: Feb 2017
Posts: 27
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From: Nyack, NY
No Sirius Radio Fix Yet "currently unavailable"
August 1, 2017 - Audi of North America confirmed that "there is a software problem with your 2017 A3 and engineers in Germany are aware of the problem." They did not give me an expected repair date nor do they have a replacement option at this time. However there is a workaround:
Press the menu button, big control **** and upper right silver control button simultaneously and hold. The MMI screen goes black and restarts. The presets, etc are not wiped out.
Press the menu button, big control **** and upper right silver control button simultaneously and hold. The MMI screen goes black and restarts. The presets, etc are not wiped out.
Thread Starter
AudiWorld Junior Member
Joined: Feb 2017
Posts: 27
Likes: 0
From: Nyack, NY
Fixed
After 9 months and lots of complaints to Audi (I need reliable SiriusXM in my car for business) they special ordered a new radio module from Germany and that fixed the problem. They also gave me $250 for my trouble. Make sure you copy the CEO of Audi if the Audi customer service person does not provide a fix within a reasonable amount of time. His email is: Rupert.Stadler@AUDI.DE
Cheers!
Cheers!
Last edited by cyclewatts; Dec 2, 2017 at 09:51 AM.
AudiWorld Junior Member
Joined: Nov 2018
Posts: 9
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Well supposedly there is a fix for this now.
My car is at the dealer getting it installed.
I brought it in for 2 things Accessory port blowing fuses (they say it's my car charger and it worked with others) OK and the Sirius problem.
When I went to pick it up yesterday they said it wasn't ready, Audi was sending a fix which they should have this morning and it will take about 2 hours to update my car.
I will let everyone know if the fix works, but honestly I just want my car back Since I bought it I have had it in the shop 7 days (4 to fix scratches, road rash on wheels and 3 for this) It's been in the shop almost as much as in my hands. Not a complaint because they owed me fixing the scratches and road rash but I just want my car.
My car is at the dealer getting it installed.
I brought it in for 2 things Accessory port blowing fuses (they say it's my car charger and it worked with others) OK and the Sirius problem.
When I went to pick it up yesterday they said it wasn't ready, Audi was sending a fix which they should have this morning and it will take about 2 hours to update my car.
I will let everyone know if the fix works, but honestly I just want my car back Since I bought it I have had it in the shop 7 days (4 to fix scratches, road rash on wheels and 3 for this) It's been in the shop almost as much as in my hands. Not a complaint because they owed me fixing the scratches and road rash but I just want my car.
AudiWorld Junior Member
Joined: Feb 2017
Posts: 21
Likes: 0
From: El Paso, TX
Well supposedly there is a fix for this now.
My car is at the dealer getting it installed.
I brought it in for 2 things Accessory port blowing fuses (they say it's my car charger and it worked with others) OK and the Sirius problem.
When I went to pick it up yesterday they said it wasn't ready, Audi was sending a fix which they should have this morning and it will take about 2 hours to update my car.
I will let everyone know if the fix works, but honestly I just want my car back Since I bought it I have had it in the shop 7 days (4 to fix scratches, road rash on wheels and 3 for this) It's been in the shop almost as much as in my hands. Not a complaint because they owed me fixing the scratches and road rash but I just want my car.
My car is at the dealer getting it installed.
I brought it in for 2 things Accessory port blowing fuses (they say it's my car charger and it worked with others) OK and the Sirius problem.
When I went to pick it up yesterday they said it wasn't ready, Audi was sending a fix which they should have this morning and it will take about 2 hours to update my car.
I will let everyone know if the fix works, but honestly I just want my car back Since I bought it I have had it in the shop 7 days (4 to fix scratches, road rash on wheels and 3 for this) It's been in the shop almost as much as in my hands. Not a complaint because they owed me fixing the scratches and road rash but I just want my car.
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AudiWorld Junior Member
Joined: Feb 2017
Posts: 21
Likes: 0
From: El Paso, TX
Sweet! I don't see it listed on myAudi as a possible bulletin for my vehicle yet. I'll wait it out a bit, if I don't, I'll just approach my dealer and see if they can get it taken care of for me.
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