RS3 Sedan clicking noise from MMI screen?

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Aug 10, 2017 | 10:01 AM

vassili_z

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RS3 Sedan clicking noise from MMI screen?

i'm getting some feint clicking noises from that area when driving. if i put some pressure on it, the noise doesn't go away. when i put the screen down, it goes away. anyone with RS3, A3, S3, have the same issue?

i've got 700km on the odo.

Aug 10, 2017 | 02:15 PM

tamdc

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Quote:

Originally Posted by vassili_z

I have a 2015 S3 and have had the exact same problem, though the clicking sound didn't appear until about 12 months of ownership. As the noise continued to get more frequent, I finally brought the car to the dealer who replaced the MMI screen.

Problem solved - no more rattling/clicking...except now that little door that closes when the screen retracts into the dash doesn't fully close. Dealer didn't know why that particular component was broken, so they ordered another MMI screen (from Germany).

After a month of waiting, I'm bringing the car back to the dealer tomorrow to have the MMI screen replaced again. In the month I've had the first replacement screen, there has been no clicking/rattling so a new screen will fix that problem.

Aug 10, 2017 | 07:41 PM

CoOlSlY

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Same here, about the same mileage. If you find a solution let me know, it annoys me.

Aug 11, 2017 | 02:56 AM

russbert

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From: Smoky Mtn Area of Tennessee

Quote:

Originally Posted by vassili_z

I'm curious if both of you have the adaptive cruise control, lane assist, or similar package? Just a thought? Otherwise, I don't why it would be making those noises.

Aug 11, 2017 | 04:19 AM

CoOlSlY

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I do have both but for me, it's really a cracking noise (like a rattle)... When I'm not alone in the car I'll be investigating more

Aug 11, 2017 | 05:17 AM

tamdc

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I have a 2015 S3 with the same issue - sounded to me like plastic flexing. Dealer said the noise was not normal (obviously) and replaced the MMI screen. That solved the noise problem, but created a new one - the plastic cover that closes when the screen retracts into the dash doesn't fully close with the new screen installed. So the dealer ordered a new MMI screen and they're redoing the repair. No explanation why the screen clicked/rattled in the first place.

Aug 11, 2017 | 05:36 AM

vassili_z

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Quote:

Originally Posted by russbert

I'm curious if both of you have the adaptive cruise control, lane assist, or similar package? Just a thought? Otherwise, I don't why it would be making those noises.

no, don't have adaptive cruise or any of the active assists. just the base blind spot monitoring and pre-sense basic.