For TDI Owners Experiencing Problems with Goodwill Package Signup
#1
AudiWorld Member
Thread Starter
For TDI Owners Experiencing Problems with Goodwill Package Signup
Audi: "Our records indicate that your 2014 AUDI Q5 TDI QUATTRO TIPTRONIC is affected by the TDI emissions issue. However, it appears that you are not eligible for the Goodwill Package."
After reading the faq, saw that my car was not on the exclusion list. Called Audi and was informed that their web site is screwed up, that I am indeed eligible, and to try the site again on Monday afternoon.
After reading the faq, saw that my car was not on the exclusion list. Called Audi and was informed that their web site is screwed up, that I am indeed eligible, and to try the site again on Monday afternoon.
#2
AudiWorld Expert
Audi: "Our records indicate that your 2014 AUDI Q5 TDI QUATTRO TIPTRONIC is affected by the TDI emissions issue. However, it appears that you are not eligible for the Goodwill Package."
After reading the faq, saw that my car was not on the exclusion list. Called Audi and was informed that their web site is screwed up, that I am indeed eligible, and to try the site again on Monday afternoon.
After reading the faq, saw that my car was not on the exclusion list. Called Audi and was informed that their web site is screwed up, that I am indeed eligible, and to try the site again on Monday afternoon.
#3
AudiWorld Member
Thread Starter
^ Most TDI owners would tell you they still love their cars and wouldn't change anything about them. They just don't like the way Audi has handled it.
I still think there's a good chance that in 2-3 years the values may climb if they stop importing turbodiesels. And even if they do, the cheating cars may still be in high demand depending on how the new ones compare in fuel economy and performance.
I still think there's a good chance that in 2-3 years the values may climb if they stop importing turbodiesels. And even if they do, the cheating cars may still be in high demand depending on how the new ones compare in fuel economy and performance.
#4
AudiWorld Senior Member
#5
AudiWorld Senior Member
Audi: "Our records indicate that your 2014 AUDI Q5 TDI QUATTRO TIPTRONIC is affected by the TDI emissions issue. However, it appears that you are not eligible for the Goodwill Package."
After reading the faq, saw that my car was not on the exclusion list. Called Audi and was informed that their web site is screwed up, that I am indeed eligible, and to try the site again on Monday afternoon.
After reading the faq, saw that my car was not on the exclusion list. Called Audi and was informed that their web site is screwed up, that I am indeed eligible, and to try the site again on Monday afternoon.
XXXXXXXX,
Thank you for requesting the Goodwill Package and signing up to receive communications regarding the TDI emissions issue.
Your registration code is: XXXXXXXXXXXXXXXX
Audi is committed to finding a remedy as soon as possible. We would like to emphasize that the EPA has noted that vehicles affected by this issue are legal and safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.
Within approximately four weeks you should receive your Goodwill Package materials. You will need these, along with additional verification items, in order to activate the Goodwill Package at participating Audi dealerships. You must remain the owner of the vehicle at the time of activation in order to receive the benefits of the Goodwill Package.
For ongoing updates, please visit audidieselinformation.com
For immediate inquiries please contact the Audi Customer Experience Center:
1-800-822-2834
24 Hours a Day, 7 Days a week
auditalk@audi.com
Thank you,
Audi of America
Helpful information:
Goodwill Package FAQ's
Program Rules
Program Overview
Cardholder Agreements
#7
Trending Topics
#8
Just registered mine and got the following confirmation email:
XXXXXXXX,
Thank you for requesting the Goodwill Package and signing up to receive communications regarding the TDI emissions issue.
Your registration code is: XXXXXXXXXXXXXXXX
Audi is committed to finding a remedy as soon as possible. We would like to emphasize that the EPA has noted that vehicles affected by this issue are legal and safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.
Within approximately four weeks you should receive your Goodwill Package materials. You will need these, along with additional verification items, in order to activate the Goodwill Package at participating Audi dealerships. You must remain the owner of the vehicle at the time of activation in order to receive the benefits of the Goodwill Package.
For ongoing updates, please visit audidieselinformation.com
For immediate inquiries please contact the Audi Customer Experience Center:
1-800-822-2834
24 Hours a Day, 7 Days a week
auditalk@audi.com
Thank you,
Audi of America
Helpful information:
Goodwill Package FAQ's
Program Rules
Program Overview
Cardholder Agreements
XXXXXXXX,
Thank you for requesting the Goodwill Package and signing up to receive communications regarding the TDI emissions issue.
Your registration code is: XXXXXXXXXXXXXXXX
Audi is committed to finding a remedy as soon as possible. We would like to emphasize that the EPA has noted that vehicles affected by this issue are legal and safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.
Within approximately four weeks you should receive your Goodwill Package materials. You will need these, along with additional verification items, in order to activate the Goodwill Package at participating Audi dealerships. You must remain the owner of the vehicle at the time of activation in order to receive the benefits of the Goodwill Package.
For ongoing updates, please visit audidieselinformation.com
For immediate inquiries please contact the Audi Customer Experience Center:
1-800-822-2834
24 Hours a Day, 7 Days a week
auditalk@audi.com
Thank you,
Audi of America
Helpful information:
Goodwill Package FAQ's
Program Rules
Program Overview
Cardholder Agreements
#9
AudiWorld Senior Member
#10
AudiWorld Senior Member
I also asked if the dealership card could be used at a VW dealer since its all the same company... unfortunately.. they said no. Since I have Audi Care there is not much that I would want from the dealership but I sure would like to get a subwoofer for my son's Golf. Ill have to see if the Audi dealer can order it.
Tks...
Last edited by Don Keener; 02-07-2016 at 08:50 AM.