Buffer is being introduced globally on short-term basis to alleviate some of the financial burden brought on by global economic downturn.
Sure, it may seem like the world has gone off its hinges at the moment but it’ll fall back into place soon and we’ll all pull through this together and come out of it stronger. And in the meantime, helping to make things much more hopeful for everyone for the future are regular citizens helping out their neighbors and big companies stepping up to help everyone out.
The latest hopeful and helpful news comes from our favorite brand, Audi, which has announced that it is alleviating some of the financial burden on customers by further extending warranties. That’s great news for all of us Audi owners, and it’s pretty typical that it would come from Audi, which always seems to put the customer first.
Understandably, Audi owners are unable to visit an Audi dealership and report their warranty claims due to the ongoing Coronavirus crisis. So, the carmaker is offering customers an extension of new-car and extended warranties. This buffer is being introduced globally on a short-term basis to alleviate some of the financial burden brought on by the global economic downturn.
“We are reaching out to our customers in these trying times and are enabling more flexibility in order to organize visits to Audi dealerships,” said Horst Hanschur, V.P. of Retail and Customer Service. “Many of our dealer partners worldwide are still closed or just in the process of opening their doors again. We are therefore making adjustments in a number of areas in order to ensure our customers still have a premium experience with the Audi brand, as well as to ensure the future of our dealerships.”
‘We are making adjustments in a number of areas in order to ensure our customers still have a premium experience with the Audi brand.’
The extension applies worldwide to all cars produced in Europe, Brazil, Mexico, or India whose new car or extended warranty expires or has expired in the time period through May 31. The period for the extension ends three months after the expiration of the original new car or extended warranty, at the latest, August 30.
The mileage restriction of the Audi extended warranty remains unchanged with respect to the warranty extension. In the case of an overlap between the extension of the new car warranty and the start of the Audi extended warranty, the start of the extended warranty will be postponed for three months free of charge.
All the above-mentioned measures are one-time and voluntary goodwill measures that have been introduced due to the circumstances created by the Covid-19 crisis.
