legend audi on LI sux. they make u wait a month for APPT then say they cant get u loaner and u have
#1
legend audi on LI sux. they make u wait a month for APPT then say they cant get u loaner and u have
2 come back when they can get u one. after they cant fix problem with suspension noise first time .
#2
Did you ask for a loaner when you made the appointment?
At my dealer the lead time for a service appointment is even longer than a month -- up to six weeks -- if you want a loaner. It's a couple weeks without a loaner. So you have to make it clear when you make the appointment whether you need a loaner. I've never known any dealer that would provide a loaner without advance notice. So I'm wondering if you asked in advance. If you did, and then they stiffed you when you showed up on the appointed day, that's totally unacceptable service.
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