Long wait for simple service?
#7
Guest
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Long wait for simple service?
It seems ridiculous to me to have to wait wait two weeks for an oil change appointment...
...but that seems to be the situation here in the Northeast.
Has Audi bitten off more than it can chew with the free service in warranty program? Between
that at the success of the A4 have they taxed the dealer service network to the breaking
point?
Maybe AUDI should use the fruits of their new-found success to help dealers to get their
capacity to service what they sell up to snuff.
It sure devalues the bragging rights when you have to plan your life around an oil-change.
...but that seems to be the situation here in the Northeast.
Has Audi bitten off more than it can chew with the free service in warranty program? Between
that at the success of the A4 have they taxed the dealer service network to the breaking
point?
Maybe AUDI should use the fruits of their new-found success to help dealers to get their
capacity to service what they sell up to snuff.
It sure devalues the bragging rights when you have to plan your life around an oil-change.
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#8
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Re: Long wait for simple service?
trying to have the dealer fix simple problems is even worse, in fact i checked my battery fluid level the other day and found that is was almost dry. i called the dealer and asked if that should have been checked by them when i took the car in to them for an oil change. the service manager told me the check the level at 30000 miles.... WOW
#9
Guest
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Sounds completely normal to me...
When I drove my Saturn, I think only twice was I ever able to bring it in for servicing literally at the last minute. Once when the altinator went, and the other being when the muffler braket broke. Otherwise it was usually 2 to 3 weeks from the time that I made the appointment to the time that I was able to bring the car in for servicing.
It does not bother me at all that it takes that long. As cars get more complicated today, it is no longer the case of being able to bring it in at the last minute for a simple problem or simple oil change. My father experiences the same thing with his Caddy, and my mother's Lexus ES300. And those don't have the Audi No Charge Maintance Service. Oh, and my sister had to wait 6 weeks with her Honda.
And this is in the Northeast. So do I think your complant is valid, No I don't, because I have seen it with other manufacturers cars and dealers. You can no longer go to the local jiffy lube for an oil change anymore because of how cars are built today.
It does not bother me at all that it takes that long. As cars get more complicated today, it is no longer the case of being able to bring it in at the last minute for a simple problem or simple oil change. My father experiences the same thing with his Caddy, and my mother's Lexus ES300. And those don't have the Audi No Charge Maintance Service. Oh, and my sister had to wait 6 weeks with her Honda.
And this is in the Northeast. So do I think your complant is valid, No I don't, because I have seen it with other manufacturers cars and dealers. You can no longer go to the local jiffy lube for an oil change anymore because of how cars are built today.