A4 (B5 Platform) Discussion Discussion forum for the B5 Audi A4 produced from 1995-2001 B5 FAQ

Yup, Don Rosen Audi service still sucks.

Thread Tools
 
Search this Thread
 
Old 01-31-2003, 06:27 AM
  #1  
Member
Thread Starter
 
Silver Streakin''s Avatar
 
Join Date: Oct 2000
Location: PA
Posts: 41,966
Likes: 0
Received 1 Like on 1 Post
Default Yup, Don Rosen Audi service still sucks.

Some light bathroom reading:

<a href="https://forums.audiworld.com/midatlantic/msgs/638.phtml">They can't even top off washer fluid</a>
Old 01-31-2003, 07:00 AM
  #2  
New Member
 
92gli's Avatar
 
Join Date: Dec 2002
Posts: 237
Likes: 0
Received 0 Likes on 0 Posts
Default

they scratched my car a few weeks ago... thats the ultimate sin in my book
Old 01-31-2003, 07:34 AM
  #3  
Member
Thread Starter
 
Silver Streakin''s Avatar
 
Join Date: Oct 2000
Location: PA
Posts: 41,966
Likes: 0
Received 1 Like on 1 Post
Default

during the service? or the "wash"? If you care about your paint, never let a dealer wash your car.
Old 01-31-2003, 07:46 AM
  #4  
New Member
 
92gli's Avatar
 
Join Date: Dec 2002
Posts: 237
Likes: 0
Received 0 Likes on 0 Posts
Default during the state inspection... no wash. more...

They offered to have their detail guy work on the scratches IF I brought it back the next day... like I don't have a job to be at.
I know my **** with the buffer and polishes so I'd rather do it myself.
Old 01-31-2003, 08:03 AM
  #5  
Member
 
[ej257]'s Avatar
 
Join Date: Oct 2000
Posts: 34,956
Likes: 0
Received 0 Likes on 0 Posts
Default NOW I GOT IT!

you posted a link to mid-atlantic...I have absolutely no common sense some(most) days.

&lt;not crazy after all&gt;
Old 01-31-2003, 08:54 AM
  #6  
Member
Thread Starter
 
Silver Streakin''s Avatar
 
Join Date: Oct 2000
Location: PA
Posts: 41,966
Likes: 0
Received 1 Like on 1 Post
Default

have another cup of coffee :-)
Old 01-31-2003, 08:59 AM
  #7  
AudiWorld Super User
 
TristanP's Avatar
 
Join Date: May 2001
Location: Wilmington, DE
Posts: 12,257
Likes: 0
Received 0 Likes on 0 Posts
Default It defies logic

that customer service-oriented businesses can't seem to get it through their heads that their business depends on keeping their customers happy. I can't imagine what they would've done if you'd had to take your car there for a coilpack replacement.
Old 01-31-2003, 09:12 AM
  #8  
Member
Thread Starter
 
Silver Streakin''s Avatar
 
Join Date: Oct 2000
Location: PA
Posts: 41,966
Likes: 0
Received 1 Like on 1 Post
Default when they put the headlight bulb in wrong, the advisor practically sat on my hood above the grille.

I didn't notice the lack of light until I got onto some back roads getting to my place. So, I pulled over, and sure enough, the light isn't projecting correctly.

So, I take the car back, find the advior that helped me and he said there was nothing he could do since the techs left for the day. (this was another after work stop by without an appt., but calling first)

He walks out to my car to take a look and we start talking.... then, he leans back and putting a lot of weight onto the hood and then puts his hand on the hood. My eyes got huge and I gave him this odd look. He looks behind him as if someone was coming towards us, but then looks back at me and figures out that I don't like what he's doing to my car. He gets up and says: "Sorry, I can't help you with your light". and walks off. As far as I could tell, there was no damage. But, once I did a detailing day, there were a few scratches on the hood that come back when the glaze/wax is low or gone. Also, now that it's cold out, my hood rattles a little right at the spot that he sat on it.

FVCKER!

The problem: the tech put the bulb in up-side-down.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
CBerten
A4 (B6 Platform) Discussion
6
01-30-2004 04:31 PM
Au
S4 / RS4 (B5 Platform) Discussion
1
10-29-2001 05:39 AM
A3 4 Me
A4 (B5 Platform) Discussion
4
06-19-2001 02:05 PM
twi00
A4 (B5 Platform) Discussion
4
10-23-2000 05:42 AM
Bryan
A4 (B5 Platform) Discussion
4
08-11-2000 11:52 AM



Quick Reply: Yup, Don Rosen Audi service still sucks.



All times are GMT -8. The time now is 10:00 PM.