** jesting ** Got an email from my dealer about getting a 70K mile service done
12-04-2007, 09:07 AM
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** jesting ** Got an email from my dealer about getting a 70K mile service done
And they wonder why knowledgeable car owners hesitate to use their services.
Do they even "turn wrenches" or "bust a knuckle" when they "work" on cars?
They want $220 (before sales tax) to do the following:
- road-test vehicle
- inspect windshield wiper & washer systems
- lubricate door hinges & locks
- inspect automatic shiflock and park/neutral switch
- inspect battery fluid level
- replace engine oil filter
- inspect coolant level
- inspect on-board diagnostics
- inspect manual transaxle gearshift mechanism and clutch
- inspect brake system
- inspect exhaust system
- replace engine oil
- inspect driveshaft boots
- inspect lights & controls
- reset service interval indicator/display
- inspect tires/spare tire
Do they even "turn wrenches" or "bust a knuckle" when they "work" on cars?
They want $220 (before sales tax) to do the following:
- road-test vehicle
- inspect windshield wiper & washer systems
- lubricate door hinges & locks
- inspect automatic shiflock and park/neutral switch
- inspect battery fluid level
- replace engine oil filter
- inspect coolant level
- inspect on-board diagnostics
- inspect manual transaxle gearshift mechanism and clutch
- inspect brake system
- inspect exhaust system
- replace engine oil
- inspect driveshaft boots
- inspect lights & controls
- reset service interval indicator/display
- inspect tires/spare tire
12-04-2007, 09:48 AM
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checks which take <15mins total should be billed at 1hr of labor?
they're already billing for at least 1/2 hour for the oil change, no reason the checks can't be included in that overall labor charge.
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12-04-2007, 09:53 AM
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< 15 min? Now, I haven't done them myself, but...
That looks like more than a quarter hour's work.
Besides, I don't know why you think you should get *any* labor for free just because you own an Audi. I mean, I'm no fan of inflated rates, or anything, but I'll pay a fair price.
I know that with MBZ, if you need something repaired/replaced that's on the list during a standard service, the labor rate's lower b/c the mechanic's already in there doing the inspection. To me, that's fair.
I'd be curious for someone to chime in with how long it really does take to do a good inspection like the one audinaut described, since I don't personally know. Is it < 15 min, or more?
Besides, I don't know why you think you should get *any* labor for free just because you own an Audi. I mean, I'm no fan of inflated rates, or anything, but I'll pay a fair price.
I know that with MBZ, if you need something repaired/replaced that's on the list during a standard service, the labor rate's lower b/c the mechanic's already in there doing the inspection. To me, that's fair.
I'd be curious for someone to chime in with how long it really does take to do a good inspection like the one audinaut described, since I don't personally know. Is it < 15 min, or more?
