I'm pissed. I'm a mad driver from now on. (long)
07-12-2002, 02:08 PM
#1
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I'm pissed. I'm a mad driver from now on. (long)
Okay, it's not an annoying jeremiad that you hear from ladies in the talk shows. It's a short story of a frustrated Audi owner under hot a$$ sun.
I purchaced A4 3.0 CVT last sunday and picked it up on monday. Well, it turns out that the car originally came with an unpleasant problem. The damn air bag had problem.
Went to the dealer on Wednesday to drop it off and they said it is a minor problem that I don't need to worry about. Well, I just hate having a new car with problems. They probably knew about the problem but sold it anyways... makes me really mad.
Anyways, they called me on thursday saying the car's ready and went to pick it up. But, when I was about to go into the car, the service man says it's not ready. The airbag in the steering wheel needs to be replaced.. wtf? minor problem, my a$$!. If I got into an accident and the airbag doesn't deploy, then what the hell happens? It's a SERIOUS problem. Again, the service man says it's going to be ready today. pissed.
I am more pissed now cuz I tried to reach him three times and every time I called, the secretary b*tches for no reason and couldn't talk to the service guy due to various lame excuses. Finally got him on the phone and he says the part didn't come and I'll have to come on monday. Damn. Only drove the brand new car for 50~60 miles. For an entire week, can't even see a glimpse of the new car.
I don't know about other Audi owners... but I'm not happy at all from the beginning. The dealer's making it tough. I might as well go to subservient GM dealer who didn't bother me for sh*t for years.
I purchaced A4 3.0 CVT last sunday and picked it up on monday. Well, it turns out that the car originally came with an unpleasant problem. The damn air bag had problem.
Went to the dealer on Wednesday to drop it off and they said it is a minor problem that I don't need to worry about. Well, I just hate having a new car with problems. They probably knew about the problem but sold it anyways... makes me really mad.
Anyways, they called me on thursday saying the car's ready and went to pick it up. But, when I was about to go into the car, the service man says it's not ready. The airbag in the steering wheel needs to be replaced.. wtf? minor problem, my a$$!. If I got into an accident and the airbag doesn't deploy, then what the hell happens? It's a SERIOUS problem. Again, the service man says it's going to be ready today. pissed.
I am more pissed now cuz I tried to reach him three times and every time I called, the secretary b*tches for no reason and couldn't talk to the service guy due to various lame excuses. Finally got him on the phone and he says the part didn't come and I'll have to come on monday. Damn. Only drove the brand new car for 50~60 miles. For an entire week, can't even see a glimpse of the new car.
I don't know about other Audi owners... but I'm not happy at all from the beginning. The dealer's making it tough. I might as well go to subservient GM dealer who didn't bother me for sh*t for years.
07-12-2002, 02:35 PM
#3
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Remember this is an Audi...not a Honda or Toyota....many of us consider problems the norm.
If you had a "smart" dealer, he would have removed the air bag from an unsold lot car and replaced yours. About 30 minute job!!!! If you get in an accident you will probably own the dealership, then you can run it correctly!
07-12-2002, 02:52 PM
#4
better than those 911s a few years back...
where the airbag would deploy when hitting the horn!
I can understand how they wouldn't hand over a car with the airbags not working -- huge risk for them.
I can understand how they wouldn't hand over a car with the airbags not working -- huge risk for them.
07-12-2002, 02:56 PM
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Sorry to hear that, stick with it, it's worth it...
I understand your frustration completely, I would be the same way. It's a bummer the way you seemingly can't get straight information from the dealer, that sure doesn't make it any easier.
Hopefully this is the only thing wrong and you'll have many years of enjoyment.
Hopefully this is the only thing wrong and you'll have many years of enjoyment.
07-12-2002, 04:21 PM
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Cool your jets, cadet. Mine threw a coil cable this morning and went into...
...limp mode. Chugged the three miles to the dealer, ate their donuts, got my valet key programmed, and had a "supervised" wash. Was back off to work in ~3 hours. No hassle. Service Writer (Greg) and the tech (Mike) were great! Stuff happens. Enjoy the warranty.
