A4 (B9 Platform) Discussion Discussion forum for the B9 Audi A4 2017-

Google Earth -- Gone!

Thread Tools
 
Search this Thread
 
Old 10-21-2020, 11:42 AM
  #1  
AudiWorld Super User
Thread Starter
 
A4Driver's Avatar
 
Join Date: Mar 2000
Location: Western Massachusetts
Posts: 3,192
Received 119 Likes on 81 Posts
Default Google Earth -- Gone!

Yesterday I renewed my subscription to Audi Connect, because my Google Earth overlay disappeared. I hated doing this, because I know Google Earth will no longer be available on my car starting in 2021. However, I prefer using my car's built-in Navigation w/overlay rather than Google Maps or Waze, so I resubscribed.

Well, after several attempts today, I was unable to get the Google Maps overlay to appear. I got a message, saying, "The license for your Audi Connect package has expired. For information on renewal options, please contact your Audi dealer or visit the Audi website."

So I called Audi, and was told that Audi Germany "made a mistake," and got rid of Google Maps overlay earlier than they said they would. However, the Audi rep told me, the overlay still is available ... I just have to go to my dealership and have my MMI updated. I asked him if my dealership would give me a hard time about this request, and he said, "Not at all; they know about this."

Luckily for me, I have an appointment next week to bring my car in for an MMI update regarding my subwoofer controls, so I should have both issues fixed at the same time.
.
.
.
Old 10-21-2020, 01:09 PM
  #2  
AudiWorld Member
 
Flyguy31's Avatar
 
Join Date: May 2017
Location: Valley Forge, PA
Posts: 220
Received 27 Likes on 21 Posts
Default

I didn't renew my subscription as it ran out right before I was furloughed and doing very little driving. It's a cool feature, but it is not worth the money. I just never used any of the features and I find Waze very accurate. It looks cool, but not worth the money in my opinion.
The following users liked this post:
Clixt (10-22-2020)
Old 10-21-2020, 06:55 PM
  #3  
AudiWorld Member
 
exmeaguy's Avatar
 
Join Date: Feb 2017
Location: Cranberry Twp, PA
Posts: 103
Received 6 Likes on 6 Posts
Default

Originally Posted by A4Driver
Yesterday I renewed my subscription to Audi Connect, because my Google Earth overlay disappeared. I hated doing this, because I know Google Earth will no longer be available on my car starting in 2021. However, I prefer using my car's built-in Navigation w/overlay rather than Google Maps or Waze, so I resubscribed.

Well, after several attempts today, I was unable to get the Google Maps overlay to appear. I got a message, saying, "The license for your Audi Connect package has expired. For information on renewal options, please contact your Audi dealer or visit the Audi website."

So I called Audi, and was told that Audi Germany "made a mistake," and got rid of Google Maps overlay earlier than they said they would. However, the Audi rep told me, the overlay still is available ... I just have to go to my dealership and have my MMI updated. I asked him if my dealership would give me a hard time about this request, and he said, "Not at all; they know about this."

Luckily for me, I have an appointment next week to bring my car in for an MMI update regarding my subwoofer controls, so I should have both issues fixed at the same time.
.
.
.
Let us know how it goes.
The following users liked this post:
RosaN (12-16-2020)
Old 10-22-2020, 04:49 AM
  #4  
AudiWorld Member
 
Clixt's Avatar
 
Join Date: Jul 2020
Location: South OC, CA
Posts: 333
Received 40 Likes on 36 Posts
Default

Originally Posted by A4Driver
Yesterday I renewed my subscription to Audi Connect, because my Google Earth overlay disappeared. I hated doing this, because I know Google Earth will no longer be available on my car starting in 2021. However, I prefer using my car's built-in Navigation w/overlay rather than Google Maps or Waze, so I resubscribed.

Well, after several attempts today, I was unable to get the Google Maps overlay to appear. I got a message, saying, "The license for your Audi Connect package has expired. For information on renewal options, please contact your Audi dealer or visit the Audi website."

So I called Audi, and was told that Audi Germany "made a mistake," and got rid of Google Maps overlay earlier than they said they would. However, the Audi rep told me, the overlay still is available ... I just have to go to my dealership and have my MMI updated. I asked him if my dealership would give me a hard time about this request, and he said, "Not at all; they know about this."

Luckily for me, I have an appointment next week to bring my car in for an MMI update regarding my subwoofer controls, so I should have both issues fixed at the same time.
.
.
.
I barely use the VC. I tried many times to update the maps, and even resubscribed to Audi Connect, but in the end even if It looks cool, it's still a dated software. Even if I'm able to update the maps to 2020/2021 version, the database version is dated Oct 2019. I wish we can hack our VC so we can have the latest VC navigation. It's basically Google maps.
Old 10-23-2020, 04:30 PM
  #5  
AudiWorld Senior Member
 
SchwarzS6's Avatar
 
Join Date: Jun 2006
Location: Southington, CT
Posts: 1,980
Received 162 Likes on 116 Posts
Default

Just to let you guys know, on my new 2019 A4 which still has the free first 6 months, the maps are now from MAXAR, a Westminster, Colorado company that has their own constellation of satellites. If my 2019 can display these satellite maps then I am sure the 2017's and 2018's should be able to since AFAIK the hardware is the same.

Last edited by SchwarzS6; 10-23-2020 at 06:45 PM.
Old 10-23-2020, 06:20 PM
  #6  
AudiWorld Member
 
Clixt's Avatar
 
Join Date: Jul 2020
Location: South OC, CA
Posts: 333
Received 40 Likes on 36 Posts
Default

Originally Posted by SchwarzS6
Just to let you guys know, on my new 2018 A4 which still has the free first 6 months, the maps are now from MAXAR, a Westminster, Colorado company that has their own constellation of satellites. If my 2019 can display these satellite maps then I am sure the 2017's and 2018's should be able to since AFAIK the hardware is the same.
I can confirm that on my 2017. I recently renewed my Audi Connect and it's definitely MAXAR.
The following users liked this post:
Traie Etc (01-24-2021)
Old 10-24-2020, 07:59 AM
  #7  
AudiWorld Member
 
jim2560's Avatar
 
Join Date: Jun 2020
Location: NC
Posts: 449
Received 151 Likes on 106 Posts
Default

The 2020 with MIB3 also now has MAXAR. I have noticed it dropping out of the satellite display a few times lately, which may be glitches as they implement the change. It was rare before.
Old 10-25-2020, 07:26 PM
  #8  
AudiWorld Super User
 
dseag2's Avatar
 
Join Date: Nov 2007
Location: Dallas, TX
Posts: 2,371
Received 81 Likes on 61 Posts
Default

Originally Posted by Flyguy31
I didn't renew my subscription as it ran out right before I was furloughed and doing very little driving. It's a cool feature, but it is not worth the money. I just never used any of the features and I find Waze very accurate. It looks cool, but not worth the money in my opinion.
Agreed. I didn't renew my subscription either. If the Audi MMI can't find my destination I use Google Maps on my phone. IMHO, waste of money.
Old 10-27-2020, 03:37 AM
  #9  
AudiWorld Member
 
marz1's Avatar
 
Join Date: Apr 2015
Location: Burr ridge, IL
Posts: 397
Received 16 Likes on 15 Posts
Default

Originally Posted by SchwarzS6
Just to let you guys know, on my new 2019 A4 which still has the free first 6 months, the maps are now from MAXAR, a Westminster, Colorado company that has their own constellation of satellites. If my 2019 can display these satellite maps then I am sure the 2017's and 2018's should be able to since AFAIK the hardware is the same.

I believe the 2019 A4/A5 has an additional Samsung connectivity module which enables them to use the satellite imagery. I’m interested to figure out if this module can be installed on a 2017/2018 to get the satellite overlay working again.
Old 10-27-2020, 03:42 AM
  #10  
AudiWorld Member
 
marz1's Avatar
 
Join Date: Apr 2015
Location: Burr ridge, IL
Posts: 397
Received 16 Likes on 15 Posts
Default

Originally Posted by A4Driver
Yesterday I renewed my subscription to Audi Connect, because my Google Earth overlay disappeared. I hated doing this, because I know Google Earth will no longer be available on my car starting in 2021. However, I prefer using my car's built-in Navigation w/overlay rather than Google Maps or Waze, so I resubscribed.

Well, after several attempts today, I was unable to get the Google Maps overlay to appear. I got a message, saying, "The license for your Audi Connect package has expired. For information on renewal options, please contact your Audi dealer or visit the Audi website."

So I called Audi, and was told that Audi Germany "made a mistake," and got rid of Google Maps overlay earlier than they said they would. However, the Audi rep told me, the overlay still is available ... I just have to go to my dealership and have my MMI updated. I asked him if my dealership would give me a hard time about this request, and he said, "Not at all; they know about this."

Luckily for me, I have an appointment next week to bring my car in for an MMI update regarding my subwoofer controls, so I should have both issues fixed at the same time.
.
.
.
Interested about the outcome of this. What is the MY of your car? Since the sat overlay is now provided by MAXAR, it appears that only a software update would enable the overlay now for 2017/2018 models.


Quick Reply: Google Earth -- Gone!



All times are GMT -8. The time now is 12:43 PM.