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2012 A6 - Steering Wheel Creaking - Slip Ring Issue [Video Attached]

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Old 01-19-2019, 10:49 AM
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Default 2012 A6 - Steering Wheel Creaking - Slip Ring Issue [Video Attached]

Hi all,

I've had a long standing issue with a creaking coming from my steering wheel - the dealer has said this is the slip ring for the airbag.

Fast forward a few months the car is now on it's third slip ring and still the issue is persisting despite having the work carried out at a main dealer. The dealer raised a DISS report with Audi and the official line from Audi HQ is that the noise is due to ambient temperature changes affecting the tolerances in the slip ring/switch module. They seem to be saying this is normal but I have never owned/driven/observed any other vehicle that does this...

Has anyone else had this issue and had luck getting it fixed?

Thanks!



Old 01-19-2019, 02:02 PM
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Hi,
My 2012 does that noise after long drives in the summer but I never complained about it to the dealer. Everything seems to operate normally.
Old 01-20-2019, 01:31 AM
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Melnahass,

Yes the original slip ring used to do this very sparingly and usually after a long drive, however it became a constant issue after a few months. It was not until my car was in for some more major repair work that I mentioned it to the dealer.

When they checked it they said it is not throwing any error codes but it is not normal for it to be making this noise. My first replacement slip ring unit was quiet for a day or two then it went straight back to the constant clicking and slight binding sensation when turning.

Unfortunately this current replacement (The car's third slip ring) is the most audible and the issue is constant. Having recently drove two A5's which don't have this issue at all - I am left wondering if the installation is to fault or if something else is wrong with the steering assembly.

I am sure there are other drivers out there who might get some info from this thread (If I ever get a resolution!)

Thanks
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