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2019 A6 (CI) - Bottom rows of buttons on lower touchscreen non-responsive

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2019 A6 (CI) - Bottom rows of buttons on lower touchscreen non-responsive

 
Old 02-24-2019, 02:36 PM
  #11  
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Originally Posted by DB22 View Post

put the info under your logon name. I have a hard time remembering the locations of all the posters who donít know that location is important.

You don't give up, do you?
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Old 03-01-2019, 06:23 PM
  #12  
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Originally Posted by DB22 View Post
Without ďon board diagnosticsĒ or not being able to duplicate the issue, it is impossible to fix without just replacing everything that is associated with the problem. Of course, that could be a lot of software and hardware so everybody associated with engineering maintenance and bean counting is very reluctant to help fix an issue. This applies to just about everything from a toaster to the space shuttle but touchscreens can be sensitive to numerous issues from the weather to human capacitance.
One of the reasons that touchscreens suck in just about every application except for, maybe, an iPad but especially for a car.
So issue happened again today. Drove right to dealer and showed. Also discovered after playing some more, if I disabled the haptic feedback, buttons work again. Foreman reviewed it on own and took own video. Said thatís good enough to submit to Audi and will get lower glass replaced. Said issue was with the pressure sensors for the haptic feedback. Will probably take 7-10 days bc has to order part in Germany.
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Old 03-07-2019, 11:54 AM
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Originally Posted by ONI1013 View Post


So issue happened again today. Drove right to dealer and showed. Also discovered after playing some more, if I disabled the haptic feedback, buttons work again. Foreman reviewed it on own and took own video. Said thatís good enough to submit to Audi and will get lower glass replaced. Said issue was with the pressure sensors for the haptic feedback. Will probably take 7-10 days bc has to order part in Germany.
Thanks for the feedback...
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