Pete4 1.8t

Hey guys I need some help....

My mom's 2007 A6 Avant's steering wheel no longer goes down. I got out of the car last time and it went up like it always does and now it is stuck in that position and won't go down. It still telescopes but not up or down. I checked all the fuses and found nothing. Any ideas? Of course being woman a trip to the dealer is like the worst possible consequence for my mom. She of course thinks that I broke it...

BTW we have the maintenance plan that covers all maintenance it's okay to bring the car in for it's 25,000 mile service like 400 miles before 25k and still get it covered right?

KevinGary

TS that was just issued.

Technical Service Bulletin
Page 1 of 3
© 2008 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
Electrically adjustable steering column is malfunctioning or losing its settings
48 08 05 2017014/2 April 30, 2008. Supersedes Technical Service Bulletin Group 48 number 07-01 dated Dec. 20, 2007 to add MY 2009.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6
2006 - 2009
All
A8
2004 - 2009
All
Audi Q7
2007 - 2009
All
Not Applicable
Condition
* Electric steering column adjustment does not work or has restricted adjustment movement.
* Incorrect operation of Easy Entry according to TSB 2015819 can be ruled out.
Steering is not compromised by this condition.
Technical Background
Due to external forces, the stored end positions of the electric steering column adjustment do not match the real end positions. External forces may be the customer's pulling on the moving steering wheel while exiting the vehicle or the customer's legs blocking the steering column movement. In seldom cases it may be a binding issue

Pete4 1.8t

So they have to replace the whole steering column? How many days does it take to replace the thing?

It was working fine although it would make a little squeak sound when it went up and then today nothing. Of course I got blamed for it!

KevinGary

The dealer has had the car for 4 days so far, and is guessing they will need it for another 2 or 3 days waiting for the parts to arrive. We'll see.