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Old May 21, 2015 | 12:53 PM
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Default 2016 Audi Connect
Has anyone else with a 2016 Audi A6/A7 been required to input their myaudi PIN every time they try to use connected services? I have taken it to the dealer and was told it is a known issue and they are waiting for a software update. I didn't have this issue with my 2012 A7 and I have checked my settings. That doesn't seem right to me and I wanted to get some owner feedback. Thanks.
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Old May 22, 2015 | 02:56 AM
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I had to enter it during first setup and one more time about a week later.
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Old May 22, 2015 | 06:25 AM
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The only time it has asked me to re-enter it is when I logged out of Audi Connect from the MMI.
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Old May 22, 2015 | 10:48 AM
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Originally Posted by viggense
Has anyone else with a 2016 Audi A6/A7 been required to input their myaudi PIN every time they try to use connected services? I have taken it to the dealer and was told it is a known issue and they are waiting for a software update. I didn't have this issue with my 2012 A7 and I have checked my settings. That doesn't seem right to me and I wanted to get some owner feedback. Thanks.
Yes, I have a 2016 A7 and have the exact same problem. I've tried creating a new account, or reset all settings but still it will ask me for the pin every damn day. I havent contact Audi yet though.
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Old May 22, 2015 | 06:13 PM
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Originally Posted by mayankag
Yes, I have a 2016 A7 and have the exact same problem. I've tried creating a new account, or reset all settings but still it will ask me for the pin every damn day. I havent contact Audi yet though.
I checked with the dealer today....still no update.
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Old Jul 15, 2015 | 08:39 PM
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I finally contacted AoA and was told (based on my VIN) the issue is the SIM card itself was sent from the factory 'locked' and they will have to send me a new SIM card.....which should arrive in the next week.
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Old Jul 15, 2015 | 10:31 PM
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Originally Posted by viggense
I finally contacted AoA and was told (based on my VIN) the issue is the SIM card itself was sent from the factory 'locked' and they will have to send me a new SIM card.....which should arrive in the next week.
Ah, finally a solution!! At what email address/phone number did you contact AoA at?
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Old Jul 16, 2015 | 06:05 AM
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Originally Posted by mayankag
Ah, finally a solution!! At what email address/phone number did you contact AoA at?
Go to Audiusa.com and click myAudi. On that screen, scroll down and click 'contact us'. It should give you an option to call, e-mail, or chat. I used chat and was able to get a transcript of the conversation just in case the dealer had any reservations.
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Old Jul 16, 2015 | 01:46 PM
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I was complaining to a sales rep about this just the other day. Glad there is a solution. Have any of you experienced issues with logging in? I'm told the server is down or something
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Old Jul 16, 2015 | 05:44 PM
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It seems like this is an issue with the 2016's only???

My 2016 RS7 is due to arrive..am interested in knowing this problem.

Since 2 others have replied with no issues...Can those with no issues confirm if they have the 2016 or not??
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