rtmeikle

Did you get this information from Audi connect on the phone? Just to be clear here's the issue I'm having. When I start my car, the navigation takes a few minutes to load Google Earth maps. Once it loads, after about a second, a screen pops up saying "Google Earth map is being restarted. Would you like to view the standard map display?" with options to select "Yes" or "No".

If I select "No', a screen pops up with the Audi rings, the Google earth logo, and an image of the globe, and it says "Please wait..." The Google logo on the bottom of the screen that indicates loading will light up about to the "l" in "Google", but never seems to finish loading.

I checked that I still have internet, and I do. I can still get weather info on Audi Connect, so it's not a problem with the SIM card.

My car is a 2013 B8.5 S4

Is this the same issue that others are having? And Audi told you they're working on it?

Thanks!

Rob

snagitseven

The post by Superswiss is pretty clear as to the issue and what he was told.

superswiss

Yes, that's exactly how mine behaves and yes, I've been told on the phone that they know about it and it's due to them performing an upgrade of the backend services.

rtmeikle

Thanks! Glad to know it's not something with my MMI, since my warranty JUST expired a couple months ago. I'll update this thread if/when it starts working again.

Rob

angarg

Thanks so much for posting. I’m having the exact same issue. Good to know it’s happening to others as well.

the_duke

Seems like it's going to take a few more days based on the chat session I just had with Audi:

System said:

An online assistant will be with you shortly.

Penny W said:

Hello! My name is Penny W. How can I help you?

Duke Brown said:

I'm having a problem with Google maps on my 2013 A8L. I keep getting an error saying it's reseting and it won't load the maps.

Penny W said:

I do understand. At this time Google is performing a maintenance on their servers.

Penny W said:

This concern should resolve itself with in the next 2-3 days.

Duke Brown said:

Ok thank you. I'm happy there is nothing wrong with my car. Have a good evening.

Penny W said:

You as well. Thank you for chatting with us today1

Built4Sin

Nice thanks! I was road tripping from Orlando back to Destin here in FL when I got this issue... I was fiddling with this for about an hour! Rebooting, switching map views... I was connecting to everything else, but not maps! Drove me nuts!

Adrian Sykes

It must be a global problem as I’ve hand the same issue since Sunday 15th 😞

Matevz Lenosek

There is problem since 14.10.2017 .. from Slovenia. GE restarting all over...

f_399

This morning:
2015 Allroad