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Audi Connect -- invalid VIN?

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Old 05-26-2019, 04:08 PM
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Default Audi Connect -- invalid VIN?

I noticed that I don't have an "active subscription" for traffic data, etc. I tried adding my VIN on the Audi Connect website, but it just says I have an invalid VIN.

Anybody else have this issue?
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burton custom x (04-27-2022)
Old 05-27-2019, 07:06 AM
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Had to call in to the Audi Connect support line (877) 505-2834 and tell them my VIN... they did something on their end and then I was able to activate the trial subscription
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msab (11-12-2021)
Old 05-28-2019, 08:02 AM
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Originally Posted by nate
I noticed that I don't have an "active subscription" for traffic data, etc. I tried adding my VIN on the Audi Connect website, but it just says I have an invalid VIN.

Anybody else have this issue?
Originally Posted by nate
Had to call in to the Audi Connect support line (877) 505-2834 and tell them my VIN... they did something on their end and then I was able to activate the trial subscription
Nate,

Good information buddy thanks for sharing.

Terry
Old 06-01-2019, 08:35 PM
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Originally Posted by nate
Had to call in to the Audi Connect support line (877) 505-2834 and tell them my VIN... they did something on their end and then I was able to activate the trial subscription
I had the same problem on the 2018 A3 I just purchased and when I called support they told me my car didn't have an AudiConnect system. Was the person I spoke with incorrect?
Old 06-02-2019, 03:41 AM
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Yes, check your window sticker if you want to verify. If it doesn't say 6 months free connect and prime, the car doesn't have the system.
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