water pumps failing everywhere

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Dec 31, 2010 | 12:27 PM

#21

AlanS

Thread Starter

Audiworld Junior Member

Joined: Aug 2009

Posts: 25

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Quote:

Originally Posted by IAS5

I don't really think you are grasping the issue... IF Audi had enough replacement pumps, they'd all be fixed, and you wouldn't be supposing what might happen. The reality is is that they don't, and they know it, and they acknowledged it.

In a situation where the supply of replacement parts is limited, yeah, your's does sound a bit like a "me first" attitude.

Wow. Luckily neither me or my Audi dealer are confused about the situation. Somehow they managed to plan ahead and have parts available to rectify a significant safety and reliability issue. (They did a same day repair on a coworkers Q5 as well).

Shame on me for asking audi to meet my expectations.

Happy New Year everyone.

Dec 31, 2010 | 01:02 PM

#22

kdstrunk

Audiworld Junior Member

Joined: Feb 2008

Posts: 96

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From: Denver

Quote:

Originally Posted by AlanS

You got yours, yippee. You must be pretty important. Remember..this New Years is dedicated to you.

Jan 1, 2011 | 01:52 PM

#23

dseag2

AudiWorld Super User

Joined: Nov 2007

Posts: 2,782

Likes: 323

From: Dallas, TX

Quote:

Originally Posted by AlanS

Hey, congratulations and well done! Happy New Year to you as well, and remember to live by the motto "never argue with an idiot because he will bring you down to his level and beat you with expertise".

Jan 2, 2011 | 10:00 AM

#24

AlanS

Thread Starter

Audiworld Junior Member

Joined: Aug 2009

Posts: 25

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Quote:

Originally Posted by dseag2

Very good advice.

I'll also be sure not to mention other satisfactory repairs performed by Audi lest someone get their panties in a wad over it.

Jan 2, 2011 | 12:03 PM

#25

brrrlington

AudiWorld Newcomer

Joined: Jan 2010

Posts: 6

Likes: 0

What dealer to you use?

Your experience sounds so different than mine. You are fortunate to have a well-managed dealership. I'd love to know which one you use. Thank you.

QUOTE=AlanS;24083167]Wow. Luckily neither me or my Audi dealer are confused about the situation. Somehow they managed to plan ahead and have parts available to rectify a significant safety and reliability issue. (They did a same day repair on a coworkers Q5 as well).

Shame on me for asking audi to meet my expectations.

Happy New Year everyone.[/QUOTE]

Jan 2, 2011 | 03:21 PM

#26

newbie2quattro

AudiWorld Member

Joined: Jul 2008

Posts: 147

Likes: 0

From: Dallas, TX

Quote:

Originally Posted by IAS5

it's an issue only on the early 2010's. 2011's are fine.

you should be able to see the edge of the pump, and it should be aluminum.

Thanks for the info (to you and everyone else that's contributed to this thread). Can you or anyone else provide an image (of said pump) so I'll know if I need to call my dealer and have them replace or not.

Last edited by newbie2quattro; Jan 2, 2011 at 03:29 PM.

Jan 2, 2011 | 05:53 PM

#27

AlanS

Thread Starter

Audiworld Junior Member

Joined: Aug 2009

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Quote:

Originally Posted by brrrlington

Your experience sounds so different than mine. You are fortunate to have a well-managed dealership. I'd love to know which one you use. Thank you.

Audi of Smithtown on Long Island. They have two R8 Cabrio's in stock with your name on them ;-)

I believe the owner is the same as Lexus of Smithtown...where I've been a customer for 10 years. Both locations have outstanding service departments.

Jan 3, 2011 | 07:41 AM

#28

dseag2

AudiWorld Super User

Joined: Nov 2007

Posts: 2,782

Likes: 323

From: Dallas, TX

I use DFW Audi. Their service department is fantastic. Not only do they do the service, they take me to/from the airport. They are replacing the part this week while I'm traveling.