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S5 Cab Luxury Pkg Headrest Issue

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Old 07-27-2020, 01:05 PM
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Princeton Audi as I purchased this car new from them in May.
Originally Posted by adg44
Both sides are supposed to move. What dealership are you using?
Old 07-27-2020, 01:18 PM
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Originally Posted by DJ 2.7T
Thanks for all the comments, just tried again in the car while it was on and sitting in the drivers seat....the headrest does not move all at either up or down. The tilt switch clicks when i push up/down and the tilt works fine, but no luck with the headrest.

AUDIQSS - can you send me a quick video of your seats working or just a pict of how high/low the headrest can go please for context? Appreciate the point on the competence of this dealer as well!
Here are some photos: First is lowest position; second is highest position. Both driver and passenger seats work the same. As I said before no need to be in car or have key with me to operate the seats.


Lowest Position

Hishest position

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Old 07-27-2020, 03:13 PM
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Wow, thank you for sharing. Does it do that on both sides or only drivers side? This will be very helpful to show the dealer.

Originally Posted by AUDIQSS
Here are some photos: First is lowest position; second is highest position. Both driver and passenger seats work the same. As I said before no need to be in car or have key with me to operate the seats.


Lowest Position

Hishest position
Old 07-28-2020, 04:25 AM
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Originally Posted by AUDIQSS
Here are some photos: First is lowest position; second is highest position. Both driver and passenger seats work the same. As I said before no need to be in car or have key with me to operate the seats.


Lowest Position

Hishest position
“Both driver and passenger seats work the same”...........why is there a question?


Old 07-28-2020, 05:41 AM
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Princeton Audi tech told me that only drivers side would raise (which of course I didn't buy) so I spoke with the service mgr who inquired with AOA. Now my car is going back next week so I wanted to confirm the proper function on both sides as the dealer didn't have a similar car to test with.

Originally Posted by NJS5
“Both driver and passenger seats work the same”...........why is there a question?
Old 07-28-2020, 08:30 AM
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He answered your question in his original reply with pictures that you asked for. You replied with the same question he literally just answered....
Old 07-28-2020, 09:21 AM
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Appreciate your moderation as I indeed missed that point when I focused on the great pictures.
Originally Posted by NJS5
He answered your question in his original reply with pictures that you asked for. You replied with the same question he literally just answered....
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