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Unused Audicare refund?

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Old 08-26-2022, 11:52 AM
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Default Unused Audicare refund?

I will not need the last Audi care service. Is there a refund policy? This would have been the last service under the Audi care. .
Old 08-26-2022, 12:47 PM
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Originally Posted by 18A5SB
I will not need the last Audi care service. Is there a refund policy? This would have been the last service under the Audi care. .
Details can be found here.
Old 08-26-2022, 01:18 PM
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I think it varies state to state. I used one service before I sold my SQ5. AudiCare was very quick reimbursing me the prorated difference back.
Old 08-26-2022, 02:59 PM
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Audi site states,
May not be canceled and is non-refundable. 2 No refunds will be given if your lease is terminated early, or if your lease term is less than the coverage period. › May not be transferred to another vehicle. Coverage stays with the vehicle for the life of the contract.

State regs are going to overrule Audi terms.
In Fl, I got zero back for Audicare on an S5 with zero services.
Old 08-26-2022, 03:41 PM
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I know I didn't get anything when I traded my 2019 S5 for my 2019 RS5 here in CT. I asked specifically and was told "no". 😥
Old 08-26-2022, 04:01 PM
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No, it's not refundable. It's basically an option on the car and stays with the VIN. The new owner will get a free service. For those who lease, AudiCare increases the residual by 1%. Those who own can use it as leverage to get a higher price for the car.
Old 08-26-2022, 04:20 PM
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Well, I thought it stayed with the VIN as well but in California it apparently doesn’t. I sold my SQ5 to the dealership I ordered my new car from. The SQ5 was purchased from a different dealership. The finance guy where I sold the car told me it wasn’t with the VIN and that I needed to contact the other dealership for a refund. I did exactly that and got my refund in less than 3 weeks.

Last edited by Zombie5150; 08-26-2022 at 04:22 PM.
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Old 08-28-2022, 06:18 AM
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When I bought my 3 year old 2018 S5 last year, from a CA dealer, with 11k miles, it did come with AudiCare. I learned then that CA was a unique state in that the AudiCare was, by state statute, refundable. All other states, it was said, were non-refundable based on the Audi contract wording. If original owner does not ask for refund, it stays with VIN, as was my case.
Old 08-28-2022, 07:55 AM
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Since it stays with the car you should be able to get a few extra bucks when you sell the car. Just make sure you ring it up and the dollar value of the service.
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