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europeanplates.com/net. Bad experience!!

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Old 01-04-2007, 08:36 AM
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Default europeanplates.com/net. Bad experience!!

This is off-topic but I know theres a lot of allroaders in this area. I Wanted to let anyone in the northwest or anywhere for that matter to not order anything from europeanplates.com/net. They sell new parts, plates, decals and such. I placed an order on nov.8 and still have not received my order. I have called the listed numbers as well as sent numerous emails and have only had a response from two of them telling me my order was on its way. its now been over 8 weeks and Ive still not received anything. I reported them to the BBB of Seattle and found out they have 25 complaints in the past 3 years to which only a few had been resolved. Just letting everyone know ahead of time not to deal with this company. Very bad customer service. Thanks
Old 01-04-2007, 09:56 AM
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Default Geee....if anyone wants Euro plates then just let me know, it must be a group effort, otherwise

it doesn't make sense to get only a single pair from Germany. They wont be new, these are original plates from my home town Dortmund and/or other close by Cities.
Sorry you've had such a bad experience....
Old 01-04-2007, 10:07 AM
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Thanks. Ive reported them to BBB and should get my money back.
Old 01-04-2007, 10:34 AM
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Default *shrug* FWIW they hooked me up big time and I got my stuff very fast

but this was like 3+years ago.
Old 01-04-2007, 12:28 PM
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Theres a 10 minute recording of all their complaints of not sending items
Old 01-04-2007, 01:03 PM
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Sorry to hear
Old 01-05-2007, 10:55 AM
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Default did you buy w/ a Credit Card?

If so you have chargeback rights!
call your financial institution
you'll get a provisional credit within 5 days.
Old 01-06-2007, 07:01 AM
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Default Yes

I am supposedly getting a refund either on my credit card or by a check in the mail. I emailed the CEO asking him to let me know. I wasnt too happy with the comment he sent me back but not sure his company will be in business much longer with all the complaints.
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