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Old 11-01-2004, 11:24 PM
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Default uh...

talked to my lawyer, who is going over my gripe. its going to be weds or thursday before he can get involved.

meanwhile, service writer announced today they replaced the last component of the ailing suspension, the left lower control arm, and the popping sound is now gone.

with my lawyer mia till later this week, I don't know if I should exchange my loaner car for my supposedly "fixed" AR. damage has been done, worst thing that can happen is I put a few miles on it before I settle this thing out. thoughts?

T
Old 11-02-2004, 01:37 AM
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If you start driving it, you have accepted it. Don't.
Old 11-02-2004, 02:28 AM
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Default STAY INCOMMUNICATTO... continued...

do nothing...(computer crashed)

If you pick up the car it may imply all is OK. (I'm not sure but..) If you talk with them it can lead to arrgument and confussion of the issues.

If you get a call from anyone and happen to take the call. Tell them that you are working with a lawyer and that his number is ___ and any convoersation should be through him.

Silence is golden...
Old 11-02-2004, 07:09 AM
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Default I thought...

The service manager said the car was already fixed. Now suddenly they changes the "last part"?

Crazy...

I agree with Paulroad.

Good luck,
Gavin
Old 11-02-2004, 07:27 AM
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Default service manager is on my side

he's actually encouraging me to get the dealer to refund my money.

Its the service manager who keeps thinking it's fixed. Last week, when he pronounced it fixed, I test drove it, popping sound was still there, and the service writer had to take the butthead for a test drive himself.

It doesn't matter to me if they've "fixed it." It doesn't change the fact they misrepresented the car.

T
Old 11-02-2004, 07:33 AM
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any luck with your bank?
Old 11-02-2004, 09:06 AM
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Default not yet...

hurry up and wait
Old 11-02-2004, 10:11 AM
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this is good advice. two or three days won't kill anybody.
Old 11-02-2004, 10:13 AM
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Default Once you have the lawyer involved...

let the lawyer communicate with them... Just relax and drive the loaner until they give your money back or you get another car...
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