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Window showing as “open” on app

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Old Jan 9, 2020 | 08:53 AM
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Default Window showing as “open” on app

My windows are definitely closed but my Apple Watch and myAudi app on iPhone show that a window is open. Specifically the back passenger window. Not sure why this is happening. No error when I get in the car.

Has this happened to anyone else? I was planning to take it to the dealer to look.
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Old Jan 9, 2020 | 09:06 AM
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I got "open car" couple times, usualy when I put the car on charger. Looks like the telemetry unit reports partial data to the server. Although with Audi software anybody's guess what is happening there.

I would first restart the MMI, maybe it helps resetting the reporting to the server. If this does not help, I would lower and raise the window, maybe it gets the new window position to the telemetry unit. After this it is probably the dealer's job.
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Old Jan 9, 2020 | 09:30 AM
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I'm going to throw out one of my engineering-hat-on guesses and say somebody must have effed up the codebase recently by blending development/test-case code with the release code.

That would explain why we see what appears to be constants showing up as real data, like incorrect open/closed status or incorrect address fields (like all addresses now being in CA when they first show up).
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Old Jan 9, 2020 | 01:52 PM
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Originally Posted by anemeth
I got "open car" couple times, usualy when I put the car on charger. Looks like the telemetry unit reports partial data to the server. Although with Audi software anybody's guess what is happening there.

I would first restart the MMI, maybe it helps resetting the reporting to the server. If this does not help, I would lower and raise the window, maybe it gets the new window position to the telemetry unit. After this it is probably the dealer's job.
I tried both of these to no success. I have an appointment with the dealer next week. I’ll update later.
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Old Jan 9, 2020 | 04:44 PM
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Hey “anemeth” I just looked at my app (a couple of hours after resetting MMI as you suggested, and now the window is closed! Thanks guys.
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